Youth Direct Care Staff

When was the last time you had an opportunity to change someone's life? When was the last time you worked where you were able to keep people from living on the street? Are you a person who values being present with others in their time of need, and partnering with them to find short-term resources, and long-term solutions? Do you want to make a difference? Then this is the opportunity you have been looking for. Today, the programs of St. Augustine Society Inc.; Street Outreach Services, Port in the Storm, and St. Francis Housing Crisis Center provide solutions that change lives for unhoused youth, adults, and families. Become part of a team that makes a difference daily.

Copy/paste link to view our agency's commitment:

Mission:

St. Augustine Society Inc./St. Francis House To engage vulnerable families and single adults without housing in compassion, shelter, and opportunity driven programming to ensure their homelessness is rare, brief, and one time.

Port in the Storm Homeless Youth Center Mission To provide services that nurture potential, promote self-esteem, and support youth in moving beyond the streets.

History: Over the past 30 years our committed and devoted staff have been working tirelessly to end chronic homelessness. If you feel like you have a career where you just don't feel like you are making a difference, it's time to consider joining our team and learn from the best Please join us in helping the less fortunate move forward with dignity into a renewed life of hope and a second chance at reconnecting with family and society.

Vision: St. Augustine Society Inc. envisions a future in which all those in St. Johns County have a safe, permanent place to call home.

Job Title: Awake Overnight Direct Youth Care Staff

Shift: 4days on 3days off Wednesday thru Saturday 8am-6pm

Salary: $17.00 per hour

Exempt Status: Non-exempt

Reports To: Programs Manager

Position Summary: Direct Youth Care Staff work collaboratively as part of Port in the Storm to support the mission of St. Augustine Society Inc. and its clients by assisting them in meeting their needs while creating and maintaining an environment that is consistent with agency values. Direct Youth Care Staff will be responsible for supervision and safety of the guests utilizing Port in the Storm services. The Direct Youth Care Staff will work directly with youth, case management, and supervisors to ensure youth participate in meaningful activities and development of independent life skills. The Direct Youth Care Staff will provide primary supervision for youth during their shift and will participate in or oversee household management activities as necessary. Successful candidates must have the ability to cover various shifts including weekends and holidays. This position reports to the Programs Manager. Specific duties include the active safety supervision of agency clients and property, interaction with clients to meet basic needs, support for case managers, client related paperwork, general office duties, light housekeeping, and interaction with community service providers, donors, and volunteers.

Qualifications, Experience and Abilities:

• As a prerequisite, the successful candidate must believe in the core values and philosophy of St. Augustine Society Inc. and be driven by the mission of the organization with a commitment to working with persons in housing crisis and disconnected populations
• Minimum High School Diploma or GED required
• Associates or Bachelor's degree in Human Services related field preferred
• Two years' experience working in Human Services working with one or more of the following: individuals experiencing homelessness, mental health related issues, substance abuse, domestic violence, and with those living in poverty needed
• Ability to establish and maintain professional boundaries working with clients
• Ability and willingness to perform light housekeeping and occasional lifting to 30 pounds independently
• Ability to work independently or in a team
• Demonstrates a positive attitude, self-motivation, organization, and resourcefulness while maintaining a reputation through proven action of being team and client oriented and willing to assist where/when needed
• Ability to negotiate different personalities and work under competing priorities
• Ability to assess emergency situations and respond effectively
• Excellent written and verbal skills
• Demonstrated proficiency in using Microsoft Outlook, Word, Excel required. Experience with other applications as well as experience using and entering data into Housing Management Information System or other client databases preferred
• Knowledgeable about issues facing homeless youth and an understanding of the experiences they are going through
• Previous training and experience in crisis intervention and/or conflict mediation
• CPR/First Aid/blood borne pathogens certification required
• Full understanding of Mandated Reporting requirements
• Accepts and implements feedback
• Professionally collaborates with community partners
• Must pass Level II background check
• Must pass drug screen
• Must be prompt and dependable

Essential Duties and Responsibilities

• Creates and maintains an environment that values diversity and is free of discrimination
• Assists clients in advocating for their needs, including assistance locating resources and navigating systems
• Builds and maintains consistent, healthy boundaries with program participants
• Utilizes a strengths-based approach working with youth in day-to-day provision of services to hard-to-reach or hard-to-engage populations
• Maintains safety and supervision of all youth in the drop-in and shelter program at all times
• Implements core principles and evidence based practices including but not limited to: Positive Youth Development, Trauma Informed Care, Person-Centered Planning
• Participates in Homeless Management Information System (HMIS) data collection activities
• Provides independent living and life skills training to youth and documents these events
• Oversees all program activities such as conducting routine facility and bed checks to ensure safety and privacy of all guests
• Documents and updates guest or program information in the appropriate logs or forms by the end of each shift
• Provides consistent coverage for assigned shifts, working within the team and independently to complete all shift tasks
• Delivers services with safety, respect, and effectiveness
• Receives new clients, completes intake paperwork, creates proper client files, and orients new clients to agency services and policies
• Provides services and supports in accordance with clients' Individual Service Plan
• Enforces agency policies and follows staff policies and procedures
• Maintains order and assists in keeping all assigned areas clean and free of spills, trash and safety hazards
• Receives and puts away donations received during shift
• Assists in room/dorm cleaning and house laundry as assigned
• Provides immediate and professional response to any security/safety emergency or disturbance within or immediately outside facility
• Maintains written and oral communication of incidents in accordance with policies
• Reports any problems to the Programs Manager
• Attends staff meetings and participates in activities designated by the Programs Manger
• Performs all other duties as assigned

Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: sitting, walking, lifting up to 30 pounds independently, reaching, carrying, speaking, listening
• Work environment: an environment of high stress and fast pace of crisis intervention. Protocol for safety and security is a priority. Use of phones, in person assistance, computer, fax, and other general office machinery

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Holidays
• Overtime

Ability to commute/relocate:

• Saint Augustine, FL 32084: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Have you passed a Level II Background check within the last two years?

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Life insurance
• Referral program

Work Location: In person