Senior Product Manager, Enterprise

It's a new day with a new opportunity at 8am

About the role:

As the Senior Product Manager, Enterprise at 8am, you'll lead the strategy, definition, and execution of our Enterprise payments roadmap, shaping how the largest law and accounting firms in the U.S. manage their financial workflows with 8am.

You will deeply understand the needs of large, complex firms and define how 8am evolves to protect and scale its Enterprise base. Your work will directly address core business priorities identified in our Enterprise Go-Forward Strategy, including closing product gaps, deepening integrations with leading AR and practice management platforms, and exploring new monetizable Enterprise payment solutions.

You'll partner closely with engineering, design, finance, and go-to-market teams to build a strategy that strengthens 8am's role as the payments leader for professional services firms, while balancing scalability, security, and profitability.

This is a high-impact, highly visible role that will influence both short-term product execution and long-term company strategy at 8am.

About us:

At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.

Founded in 2005, 8am (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000's fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well

What you'll do:

• Define and execute the Enterprise product strategy across our payments products, aligning it with 8am's broader company objectives and financial goals.
• Conduct market, customer, and partner research to understand Enterprise pain points and emerging trends in AR automation, billing, and payments.
• Evaluate and close key product gaps that drive enterprise disqualification, including surcharging, transaction limits, reporting, and reconciliation workflows.
• Build and strengthen integrations with leading practice management and AR automation platforms, ensuring 8am remains a trusted embedded payments partner.
• Collaborate with engineering to design scalable, compliant, and performant solutions for high-volume Enterprise clients, balancing flexibility with product consistency.
• Analyze Enterprise merchant performance through data and customer insights to identify opportunities for revenue expansion, retention, and margin improvement.
• Partner with Product Marketing, Sales, and Finance to develop go-to-market strategies, pricing models, and packaging for Enterprise capabilities and partnerships.
• Monitor competitive dynamics (e.g., embedded payments, AR automation trends, global expansion) to identify risks and position 8am as a differentiated Enterprise payments provider.

About you:

• Enterprise Payments Expertise: You bring deep product experience in B2B payments, AR automation, or financial operations for large organizations.
• Customer Empathy: You think like your customers- large, multi-department firms with complex billing needs- and translate their challenges into elegant, scalable product solutions.
• Technical Acumen: You can work closely with engineering to design solutions that meet Enterprise-level performance, compliance, and integration requirements.
• Collaborative Leadership: You excel at working cross-functionally across product, engineering, business development, and GTM teams to execute a unified Enterprise vision.
• Analytical Mindset: You make decisions based on data and can quantify the impact of roadmap decisions on retention, volume, and profitability.
• Market Awareness: You stay ahead of trends in legal and accounting technology, AR automation, and embedded payments.
• Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation.
• This position is preferably based in Austin, Texas.

Requirements:

• 7–10 years of product management experience, including building or scaling Enterprise B2B or payments solutions.
• Proven experience working with integrations in legal, accounting, or fintech ecosystems.
• Strong technical fluency and ability to engage with engineering on architecture, scalability, and integration tradeoffs.
• Demonstrated success in defining strategy and delivering measurable business results in complex, multi-stakeholder environments.
• Bachelor's degree in a related field or equivalent practical experience.

Why 8am:

At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day.

Here's how we support our 8Team:

• Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees.
• Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members.
• Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents.
• Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching.
• Learning and Development: Continuous learning through , leadership programs, professional development funds, and individually focused talent development.
• Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually).
• Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.

At 8am, we don't just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day.

Diversity, equity & inclusion at 8am:

At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach.

Security advisory:

Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.