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Hilton Knoxville

8 hours ago

Knoxville, Tennessee, United States Aimbridge Hospitality Full time

Información disponible en español a continuación.

The Banquet Captain is responsible for supervising and assisting with the set-up, service, and clean-up of all assigned banquet functions.

RESUMEN DEL PUESTO DE TRABAJO
El Capitán de Banquetes es responsable de supervisar y asistir con la preparación, el servicio y la limpieza de todos los banquetes asignados.

Qualifications

  • At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required.
  • College course work in related field helpful.
  • Previous supervisory responsibility preferred.
  • Alcohol Awareness Certification (must comply with State regulations)

ESTUDIOS Y EXPERIENCIA

  • requiere por lo menos 1 año de experiencia progresiva en un hotel o campo relacionado. Se requiere un diploma de escuela superior o su equivalente.
  • Sería útil haber estudiado en la universidad algo relacionado con el campo.
  • Se prefiere experiencia anterior como supervisor.
  • Certificado para Servir/vender Alcohol (debe cumplir con requisitos del Estado)

Responsibilities

  • Approach all encounters with guests and employees in a friendly, service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements as applicable to position to include Alcohol Awareness, Food Handlers, Safety, etc.
  • Maintain friendly and warm demeanor at all times.
  • Inspect the set-up of meeting and banquet functions, checking them against the Banquet Event Order.
  • Other duties as required.
  • Access to back of house areas of the hotel and sensitive information
  • Demonstrated ability to handle cash, prepare and deposit cash drops, secure and balance bank
  • Interact and occasionally have unsupervised contact with guests and/or colleagues
  • Access and control to sensitive areas in the hotel premises, including the Hotel Safe, Master Keys and/or guestrooms, Storage/Liquor Room, and secured file cabinets
  • Drive safely on behalf of the company for business reasons
  • Maintain a high level of trust and responsibility
  • Represent the company with certain level of reputation and good character as well as exercise sound judgement

OBLIGACIONES Y RESPONSABILIDADES DEL PUESTO DE TRABAJO

  • Acercarse a todos los encuentros con huéspedes y empleados de manera simpática y con orientación servicial.
  • Cumplir con los requisitos de asistencia al trabajo en cumplimiento con los estándares de Aimbridge Hospitality, según requerido por el horario de trabajo, el cual cambiará con las necesidades del hotel.
  • Mantener criterios altos parta el acicalado y la apariencia personal, lo cual incluye el vestir el uniforme correcto y la chapa con el nombre mientras esté de turno (basado en normas de marca)
  • Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes.
  • Cumplir con los requisitos de certificación aplicables a la posición incluyendo Certificado para Servir Alcohol, Certificado para Manejar Alimentos, Seguridad, etc.
  • Mantener un comportamiento simpático y caluroso en todo momento.
  • Inspeccionar los arreglos para reuniones y funciones de banquetes y corroborarlos contra la Orden para Evento de Banquetes.
  • Otros deberes según requerido.
  • Acceso a las áreas parte trasera del hotel e información sensible.
  • Capacidad demostrada para manejar efectivo, preparar y depositar entregas de efectivo, asegure y equilibre el banco.
  • Interactuar y, ocasionalmente, tener contacto sin supervisión con huéspedes y/o colegas del hotel.
  • Acceso y control de zonas sensibles de las instalaciones del hotel, incluidas las llaves maestras y/o habitaciones, sala de almacenamiento/licores y/o archivadores seguros.
  • Conduzca con seguridad en nombre de la empresa por motivos comerciales.
  • Salvaguardar y administrar adecuadamente la información confidencial, incluida la información patentada y los secretos comerciales y cualquier acceso a sistemas tecnológicos.
  • Mantenga un alto nivel de confianza y responsabilidad.
  • Represente a la empresa con cierto nivel de reputación y buen carácter, así como ejercer buen criterio.

Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

Property Information

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