Director of Logistics

We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good.

Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand.

Van Leeuwen Ice Cream is looking for a Director of Logistics to join our Supply Chain team You will work closely with the growing team at Van Leeuwen Ice Cream as we embark on our next stage of accelerated growth. This role is ideal for you if you have extensive experience in 3PL Management, passion for finding logistical efficiencies and can thrive in a fast-paced environment (and loves ice cream).

The Director of Logistics is responsible for ensuring success across all key functions of third-party warehousing and logistics operations. This role will work closely with the VP of Supply Chain & Logistics to develop and execute distribution strategies and KPIs for wholesale, retail, and DTC channels.

This role will be based out of our Greenpoint, Brooklyn office and follow Van Leeuwen's Hybrid work model and be in office at least two to three days a week. 

Job Responsibilities

• Develop and implement logistics strategies and processes to improve operational efficiency.
• Coordinate and manage the logistics, 3PL warehouse, intercompany transfer, last mile scoop shop delivery, and CPG Order Management & Customer Service.
• Monitor and control inventory, delivery processes, and quality standards.
• Monitor and control inventory, delivery processes, and quality standards.
• Develop and manage budgets in accordance with the financial goals of Van Leeuwen Ice Cream.
• Analyze and address logistical challenges and propose proactive solutions.
• Develop and maintain professional relationships with key suppliers and vendors.
• Track and report key functional metrics to reduce expenses and improve effectiveness.
• Prepare standard report package reporting overall performance and cost reports for VL leadership.
• Manage and lead teams to 98%OTIF partnered with Director of Supply Chain & VP of Supply Chain to exceed the customers expectations both internally & externally.
• Overseeing and improving 3PL warehouse performance by establishing stronger processes, KPI's, and performance standards.
• Inventory Management across all warehouse locations, including inventory transfer management, rebalancing, and WOS replenishment.
• Managing inventory levels and ensuring the accuracy of IOH while partnering with pears to continuously supply inventory availability.
• Oversee (and initially perform) Wholesale Order fulfillment, including EDI and ASN connection build-out 
  • Provide support and improve line of sight of sales fulfillment for sales team
• Improving On Time Delivery and Total Order Fulfillment success rates
• Reduce OOS occurrences at Retail Scoop Shops
• Build strong processes and carrier relationships to minimize accessorial freight charges
• Manage and meet budget for all Logistics Costs
• Collaborate with VP of Supply Chain and Logistics to:
  • Build Annual Logistics Budget
  • Ad Hoc Distribution and Logistics Initiatives
  • Establish new 3PL warehouse and logistics systems for new and existing retail (scoop shop) markets
  • Onboard new 3PL warehouses as necessary
  • Build internal logistics team while improving internal processes

Job Requirements

• Masters Degree in Supply Chain or related field
• 8 to 10 years of related experience
• Experience in food or beverage manufacturing 
• Experience with third party logistics and warehousing required
• People Management experience required
• Experience with ERP (NetSuite) & TMS application
• Proficient in microsoft suite

Compensation + Benefits

$150,000 - $170,000 annual compensation depending on experience, paid weekly 

Eligible for annual 20% bonus

• Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
• Medical, Dental + Vision Insurance with 70% Employer Contribution
• 401k with up to 4% Employer Match
• Cell Phone Reimbursement Plan
• Wellness Reimbursement Plan 
• Paid Time Off - 3 Weeks / 120 Hours Total
• Paid Sick Time
• Yearly Performance Reviews

Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. 

The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held.

Salary Range $150,000—$170,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone As an equal opportunity employer, we strive to foster a welcoming, diverse  environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

---