Director, Hyperscale Data Center Security Systems

The Global Physical Security (GPS) Data Center Systems Team manages technology enabling the GPS Operations Data Center Team to provide physical protection to Data Center property, assets, and infrastructure. Oracle utilizes internally owned Data Center locations and third-party external Data Centers managed by Co-Location service providers.

Oracle is seeking a highly experienced and multi-talented Director of Data Center Security Systems to join our team. This new position will be responsible for project oversight of the current Data Center implementation, development and management of a dedicated team supporting the production Data Center Security Systems across NAM. Working with stakeholders outside of GPS, the Initial focus will be the direction of security systems as Oracle constructs hyperscale DCs and the development of technical support teams across the Oracle Hyperscale portfolio.

ESSENTIAL FUNCTIONS:

1. Provide operational direction and oversight so that the GPS strategic initiatives, in relation to the Data Center operational security program, are maintained consistently. These initiatives include, but are not limited to:

• Management of the Data Center Security Systems Support Team, including the sourcing of appropriate contracted staff.
• Provides Project Management services as required, liaising closely with the implementation team. Providing oversight to senior management, attending progress meetings, taking a hands-on approach to project delivery.

• Provides mentoring, development, and guidance the Data Center Systems Support Team members.

• Provides monthly service ticket statistical data and analysis thereof.

• Meets customer service financial objectives by forecasting requirements, preparing the annual service, and operating budgets, scheduling expenditures, analyzing variances, and initiating corrective actions. Also includes the processing of vendor invoicing and payment plans.

• Works closely with cross functional support teams to ensure that service is compliant with all requirements.

• Provides technical support for Lenel Access Control and CCTV, Key management, and all other technical systems as required.

• Partners with Oracle Lines of Business and external audit regulatory bodies to ensure physical security compliance with diverse auditory requirements; including, but not limited, to SSAE 18, ISO, NIST and PCI.

• Customer Service - providing quality advice to Oracle employees on all aspects of Physical Security as it applies to Data Center security.

• Working with 3rd party security service providers to maintain oversight for the recruitment, selection, orientation, training, development and retention of high caliber security systems and technical support staff.

• Maintains recognized industry standard physical and technical security best practices by ensuring a positive, professional environment in full compliance with applicable laws, regulations, policies, and procedures; ensures that staff members understand and comply with applicable laws, regulations, policies, and procedures.

• Performs additional functions as directed by the VP Global DC Ops & Systems as necessary to achieve assigned business objectives.

1. Managerial:

• Required to have a minimum 15 years' experience within the Security Systems industry. Will have

gained extensive management experience within Corporate Data Center environments.

• Highly skilled in technical delivery, project management and team management – will have ideally

gained experience in installation, support, and maintenance disciplines.

• Possesses a proven track record in both Security Systems Service and Support Management.

• Minimum 5 years' experience in a similar role successfully managing Physical Security Systems

within Corporate Data Center environments, providing team leadership, mentoring and

management.

• Must be self-motivated and innovative, but equally comfortable working within a team or alone

and requiring minimal supervision.

• Must be a team player, ideally with global exposure to working with individuals from different

cultures, backgrounds, and experiences.

• Outstanding interpersonal and customer service skills.

• Ability to communicate and articulate with a high level of proficiency in both the written and

verbal format at all levels, up to and including Corporate Executive leadership.

2. Technical:

• Strong understanding of industry specific service and compliance requirements as they apply to

physical security systems in general and specific to Data Center Security Systems.

• Proven background in the delivery of Data Center physical security projects.

• Detailed knowledge of Lenel OnGuard, Milestone IP CCTV and AXIS CCTV solutions is absolute.

• Exposure to Intruder Alarm Systems and additional Access Control Systems, Biometric solutions

and locking hardware are extremely desirable.

• Thorough understand of Lenel + Milestone programming techniques – possessing a high depth of

experience in deploying and supporting systems into Security Operational Centers (SOC's).

• Will have gained experience in delivery and management of technical solutions in highly complex

and demanding environments.

• Highly proficient with all basic Microsoft computer software programs and communications

techniques.

• Oversees constant Alarm Reduction and System Health Check programs.

• Oversees System upgrade and enhancement programs.

• Detailed working knowledge of Microsoft Desktop and Server Operating Systems

• Detailed working knowledge of IT networks - LAN/WAN, Intranet/Internet, Firewalls

• Working knowledge of Microsoft Word Processing & Spreadsheet skills are absolutely required.

• Professional Associations within Security Industry such as ASIS Membership & CPP Licenses are

desirable but not required.

SCOPE OF RESPONSIBILITY, IMPACT OF DECISIONS AND DEGREE OF SUPERVISION:

• The Data Center Security Systems Director's scope of responsibility will be regional initially but

may grow to be global as the Oracle DC portfolio expands.

• Works on problems of diverse scope where analysis of data requires evaluation of identifiable

factors. This is a Director role requiring minimal direct supervision, which provides direction and

mentorship to a FTE and contracted team. The role carries a high degree of responsibility and

operational impact on the business function. The qualified candidate will report directly to the

GPS VP Global DC Ops & Systems.

PROCESSES AND METHODOLOGY USED TO PERFORM JOB:

This position will lead collaborative teams and resources to successful performance. Conduct analysis of

business needs and identify programs & services required to meet those needs.

EDUCATION AND/OR EXPERIENCE

• Ability to show experience in above required essential functions is mandatory.

• BS/BA Degree highly desirable but not mandatory.

• Lenel and Milestone certifications are expected.

• Additional industry certifications are highly desirable, but not absolutely required