Systems Administrator II

There are important qualities you look for in an employer – meaningful work, community engagement, competitive benefits, commitment to employee development, and so many more. At Bankers Trust, our team members experience an inclusive and community-focused culture and we're proud of the premier workplace we've created. We regularly receive best in class results through our biennial employee engagement survey. We're also proud to receive recognition from others, including our designation as a "Best Place for Working Parents," being a four-time recipient of the Greater Des Moines Partnership's Inclusion Award, and being named one of the "Best Businesses Supporting Local Charity" by readers of the Business Record.

Job Summary:

The Systems Administrator II is responsible for identifying systems problems, anticipating potential issues, and repairing Bank systems. This position is also responsible for the maintenance, upgrades, and management of Bank applications & maintains documentation of IT infrastructure and troubleshooting procedures.

Primary Functions and/or Responsibilities:

• Detects, analyzes, and resolves system issues associated with server/workstation operating systems and applications software
• Ensures system changes are implemented correctly for all affected servers and personal computers and troubleshoots associated issues
• Performs proactive software updates and patching, as well as equipment and software refreshes and maintenance
• Administers systems supporting VoIP software/systems
• Anticipates and provides solutions that result in gained efficiencies in business processes and improved customer service
• Trains end users to use new or modified software applications and answers related questions
• Coordinates with external vendors for repairs and maintenance of software/hardware
• Works closely with all IT personnel to promote a team environment that diligently supports the ability to quickly resolve end-user issues
• Keeps current on the latest technological innovations and takes the initiative to maintain an on-going education, both company-provided and personal, and/or certifications in IT related technologies
• Performs other duties as assigned

Education and/or Experience:

• Four-year degree in Computer Science preferred or equivalent of education plus experience
• At least four years of experience working with information technology in a highly available environment required
• Four-year college degree in a related field preferred OR an equivalent combination of education and experience

Specific Skills, Knowledge & Abilities:

• Advanced knowledge and understanding of a range of computer/server software and hardware systems and related technologies
• Ability to plan, develop, and coordinate multiple projects
• Positive attitude, flexible problem solver, and excellent interpersonal skills
• Ability to take initiative and meet deadlines
• Passionate about learning new technologies and improving existing products
• Knowledge and expertise of MECM/SCCM related activities including but not limited to patching, reporting, and maintenance
• Professional demeanor, strong personal ethics, ability to take ownership and complete assigned tasks

Hiring Salary Range

The hiring range below reflects targeted base salary. Actual compensation will be determined based on the candidate's prior related experience & education and will be finalized at the time of offer. In addition to base salary, most positions are also eligible to participate in our annual bonus program. Select positions may also be eligible to earn incentives and/or commissions. Hiring Salary Range: $73,000 - $86,000

Benefits

• Group Health, Dental, and Vision Insurance
• Generous Paid Time Off (PTO)
• Volunteer Time Off (VTO)
• 401(k) plan with lucrative company match
• Tuition assistance
• Company Paid Life Insurance
• Paid Parental Leave
• Lifestyle Accounts that provide employees with reimbursement for the things that are most important to them such as childcare, student loan payments, gym memberships, pet insurance and much more.
• Team Member Banking - a suite of products and services with special benefits for employees

Hybrid Eligibility: Position may be eligible for a hybrid work schedule (requiring some days in the office each week).

EQUAL OPPORTUNITY EMPLOYER

"PROTECTED VETERANS" AND "INDIVIDUAL WITH DISABILITY"