IT Infrastructure Specialist

Job Overview

GENERAL SUMMARY

Under supervision of the IT Infrastructure Team Leader, provides technical expertise to ensure that all Airport Board infrastructure facilities and systems are sufficient, appropriate, and functioning well.  The IT Infrastructure Specialist will ensure that data, voice, backbone fiber systems, and communications rooms perform at optimum and cost-effective levels. 

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Determines causes of systems malfunctions and directs or performs corrective actions.
• Monitors, logs, tracks, and resolves communication room access issues and escorts contractors into critical communications rooms when necessary.
• Responsible for the documentation of all telecommunications, data, fiber backbone infrastructure, and communication room cabinet rack elevations using the PLANET cable documentation system.
• Reviews requests for service, evaluates whether requested services fall within guidelines and ensures infrastructure facilities are available.
• Maintains professional proficiency in the latest technologies and state of the art in infrastructure technologies.
• Develop infrastructure requirements for new Board facilities; designs related communications facilities.
• Installs infrastructure systems in new or remodeled Board facilities.
• Identifies and acquires appropriate test equipment and spare parts inventory for infrastructure support.
• Maintains infrastructure related systems and resolves problems using the Unicenter trouble ticket system.
• Keeps the DFW Design Criteria Manual updated with the latest technologies and standards.
• Other related duties and responsibilities as assigned.

MINIMUM REQUIREMENTS

• Bachelor's degree in electronics, computer science, engineering, or a related field.
• Three (3) years of experience working with digital network systems.
• Any equivalent combination of education and/or experience may be substituted for the above.
• Possession of a valid class C driver's license.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of the hazards and safety precautions associated with electronics work.
• Knowledge of current BICSI Telecommunications wiring standards.
• Knowledge of all National Electric Codes
• Knowledge of fiber optics testing and the ability to interpret testing documentation.
• Knowledge of the principles and practices of project management.
• Skill in utilizing advanced mathematical methods and computer modeling.
• Ability to read and interpret schematics and drawings.
• Ability to analyze problems and to make recommendations that address maintenance requirements, manpower availability, contractual obligations, and Airport Board policies and procedures.
• Ability to establish and maintain effective working relationships with people inside and outside the organization.
• Knowledge of specific technologies, hardware and software utilized at DFW Airport.

DESIRABLE

• BICSI Installer 1 Training
• BICSI Installer 2 Copper
• BICSI Installer 2 Fiber

SPECIAL REQUIREMENT

• Must obtain a Security Identification Display Area (SIDA) Airport Identification/Access Badge (badge) in accordance with Department of Homeland Security Transportation Security Administration (TSA) requirements in Chapter 49 of the Code of Federal Regulations Part 1500 et. Al. and DFW Airport's Airport Security Program within thirty (30) days from date of employment and maintain qualification for a SIDA badge upon each badge renewal.

EFFORT

• Works in an office environment, and at various Board facilities.
• Uses keyboard devices and computer monitors.
• Uses reasoning in problem solving and analysis.
• Uses near-visual acuity.
• Performs moderately complex mathematical calculations
• Exchanges information by telephone, computer, in writing, and in person.
• Drives to locations on and off airport property.

About Us

We are Dallas Fort Worth International (DFW) Airport-one of the most successful airports in the world by any definition. We are recognized for our innovation, leadership, drive for excellence and talented employees.

Our success is made possible because of the diverse talents of over 2,100 employees who champion our mission of providing an exceptional airport experience to our customers and connect our community to the world. We are looking for the best talent to join us and help reimagine what an airport can be.

Bring your talents to DFW. Live and work with purpose.