Specialty Account Coordinator

1 week ago

Fort Smith, Arkansas, United States Mercy Full time $45,000 - $65,000 per year

The Specialty Account Coordinator is responsible multiple facets of patient account coordination including insurance/benefit verification, denials management, and collections. The Specialty Account Coordinator is also responsible for knowing what assistance programs, such as drug copay cards, that patients may qualify for, assisting patients in enrolling in those programs, monitoring services rendered, and billing the assistance programs for the applicable funds. This position requires a thorough understanding of claims programs for the applicable funds. This position requires a thorough understanding of claims procedures and insurance company regulations, as well as ophthalmology coding and billing. It requires monitoring of insurance company regulations for changes in pre-certification, documentation, or claims submission requirements. It also requires accuracy, attention to detail and the ability to communicate well with physicians, staff, patients, and insurance companies. The Specialty Account Coordinator also serves as a resource for other staff and patients, and always performs duties in a manner consistent with Mercy Service Standards. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Education: Some college hours in Business, Finance and/or Accounting related courses preferred.Licensure:Experience: A minimum of 3 years related experience required.Certification/Registration:Other skills & knowledge: (skills, knowledge, abilities): Interperonal, organizational, and analytical skills required. Must posess ability to work in stressful situatons, meet deadlines, and perform daily responsibilities with consistent accuracy. Ability to use logic, good judgment ad be able to reapidly identify and initaiate corrective actions when problems arise. Must be able to communicate effectively providing good written and oral direction to co-workers. Must be able to deal effectively with VBO management and co-workers in demanding situations.

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