Retail Sales Associate

Position Title:  Retail Sales Associate (Part-Time)

Reports to: Retail Store Leadership

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Position Overview:

We are looking for a motivated, customer-focused Part-Time Retail Sales Associate to join our team. The ideal candidate is upbeat, sales-driven, and committed to delivering outstanding service while maximizing sales through product knowledge, upselling, and add-on recommendations. This role offers the opportunity to make a meaningful impact on daily store performance and customer satisfaction.

Schedule Requirements:

We are seeking someone who thrives during peak traffic times.

• 20–30 hours per week
• Required availability: Friday, Saturday, and Sunday
• Preferred working hours: 9:45 AM – 6:00 PM
• Must also be available additional days of the week as needed based on business demands
• Reasonable accommodations will be provided as required by law.

Responsibilities:

•  Customer Sales & Service: Provide outstanding customer service, ensuring each customer has a positive shopping experience. Engage customers to drive sales and recommend products tailored to their needs.
•  Sales Achievement: Meet and exceed sales goals. Use product knowledge and sales techniques to promote merchandise and boost store sales.
•  Store Opening and Closing: Assist with opening and closing the store, following security protocols to ensure a safe environment for staff and customers.
•  Staff Training: Participate in training to learn effective sales strategies, product knowledge, and customer service techniques, ensuring consistency in the store experience.
•  Store Presentation: Maintain a clean, organized, and welcoming store environment. Ensure that merchandise is well-stocked, displays are neat, and product availability is high.
•  Customer Engagement: Build relationships with customers by addressing inquiries and concerns and providing personalized service to encourage repeat business.
•  Inventory Management: Help with inventory control, including receiving shipments, restocking merchandise, and performing inventory counts.
•  Cash Handling: Perform cashier duties, accurately processing transactions, managing the register, and handling cash, credit, and other payment methods.
•  Security Measures: Help ensure the security of the store, following company guidelines and maintaining vigilance.

We Offer:

•  Competitive pay with performance-based incentives
•  Opportunities for growth and advancement within the company
•  A supportive, dynamic, and customer-focused work environment

If you are a passionate salesperson with a strong commitment to customer service and a proven track record in driving sales, we encourage you to apply and become an integral part of our team.

Requirements

Education:

•  High school diploma or equivalent

Experience:

• Prior retail experience
• Strong customer service and store operations background a plus

Skills:

• Team Collaboration: Foster a positive and supportive work environment.
• Communication & Customer Service: Strong verbal and written communication skills with a commitment to exceptional customer service and resolving issues professionally.
• Sales Focus & Problem-Solving: Results-driven with the ability to exceed sales targets through effective merchandising, upselling, and strategic problem-solving.
• Organizational Skills: Strong attention to detail and ability to maintain order in a busy retail environment.
• Cash Handling & POS Systems: Proficient in cash handling and using point-of-sale (POS) systems to process transactions accurately and securely.
• Time Management & Adaptability: Ability to prioritize tasks and adapt quickly to changing priorities, managing multiple responsibilities efficiently.
• Training & Development: Learn store procedures, product knowledge, and customer service best practices to improve performance.
• Self-Starter & Reliability: Motivated, proactive, and dependable, with the ability to work independently and follow through on commitments.
• Critical Thinking & Dedication: Strong decision-making abilities, with a passion for retail and dedication to achieving excellence in all aspects of sales and service.

Physical Requirements:

• Ability to lift and carry up to 50 lbs.
• Ability to stand, walk, bend, crouch, and reach for extended periods.
• Ability to safely push, pull, and maneuver boxes, carts, and merchandise.
• Ability to move throughout the store, stockroom, and sales floor as needed.

Work Availability:

• Must be available for a flexible schedule including weekends and holidays
• Part-Time: 20–30 hours per week, ideally between 9:45 AM and 6:00 PM
• Additional weekday availability required as business needs dictate

Equal Opportunity Statement:

We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any protected status. We are committed to providing reasonable accommodations to qualified applicants as required by law.