Customer Service Representative

1 week ago

Saint George, Utah, United States protek Pest Control LLC Full time $32,000 - $67,200 per year

Overview

We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional support and ensuring their needs are met with professionalism and care. The ideal candidate will possess strong communication skills, a knack for problem-solving, and the ability to analyze customer inquiries effectively.

Duties

  • Provide outstanding customer support through various channels including phone, email, and chat.
  • Analyze customer inquiries to determine the best course of action for resolution.
  • Perform data entry tasks accurately and efficiently to maintain up-to-date client records.
  • Conduct outbound calling as needed to follow up on customer issues or feedback.
  • Assist clients with product information, troubleshooting, and service inquiries while ensuring a positive experience.
  • Communicate effectively with clients to understand their needs and provide appropriate solutions.
  • Collaborate with team members to enhance service delivery and improve client satisfaction.
  • Support multilingual clients by utilizing Spanish or other language skills as necessary.

Qualifications

  • Previous experience in a pest control call center or client services environment is preferred.
  • Strong computer skills with proficiency in data entry and customer relationship management (CRM) software.
  • Excellent verbal and written communication skills; ability to convey information clearly and concisely.
  • Ability to analyze situations quickly and provide effective solutions.
  • Multilingual abilities, especially in Spanish, are a significant advantage.
  • A positive attitude with a strong commitment to providing exceptional customer service.
  • Ability to work independently as well as collaboratively within a team setting.

Join us in delivering top-notch customer experiences while growing your career in a supportive environment

Job Type: Part-time

Pay: $ $16.00 per hour

Benefits:

  • Flexible schedule
  • On-the-job training
  • Referral program
  • Work from home

Language:

  • Spanish (Required)

Work Location: Hybrid remote in Saint George, UT 84790

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