Junior IT Systems Engineer

4 days ago

Austin, Texas, United States Peddle Full time

Jr IT Systems Engineer

We're looking for a talented Jr IT Systems Engineer with an "automation first" mindset to help support the operational needs of our IT environment. This role will focus on day-to-day tasks like access management, IT platform changes, SaaS platform support and documentation.

What That Means

In Peddle IT, we are passionate about creating a "comfortable" user experience during every IT interaction. We are all excited and energized when partnering with fellow Peddlers to resolve technical issues, seek out new solutions, or pursue greater process efficiency. From password resets to new platform introduction, we are all "hands-on", regardless of title.

You will play a key role on our Information Technology team and determining its future. Reporting to the IT Engineering Manager, you will have a broad scope of responsibility in most areas of IT: Identity and Access Management, Security, Scripting, Web-based services, Technical Documentation.

Your primary focus areas will be:

  • Assist with permissions across platforms such as Okta, Google Workspace, Salesforce, Slack, Google Cloud Platform and more
  • Execute documented IT service requests and routine changes (adding/removing/modifying platforms, updating settings, configuring roles)
  • Maintain up-to-date records of systems access, changes and configurations
  • Document IT SOPs and assist in IT project coordination
  • Monitor key IT systems and report issues or risks
  • Contribute to security initiatives to strengthen Peddle's overall security posture
  • Provide Tier 1 IT Engineering support and escalate as needed

What You'll Need

  • 2–3 years of IT experience or equivalent training
  • Familiarity with Cloud platforms and SaaS tools
  • Strong documentation and communication skills
  • Project / Program management experience
  • Exposure to or interest in automation and AI Tools for enterprise
  • Basic proficiency in utilizing a scripting language language (i.e. Python etc)
  • Security-first mindset and awareness of basic IT compliance and governance practices
  • Willingness to learn and adapt to evolving technologies

What You'll Get

  • Access to robust health, vision, dental, and life insurance plans
  • Employer matching 401(k) plan
  • Profit-sharing plan
  • Generous PTO (Paid Time Off)
  • Tuition reimbursement
  • Donation matching program
  • Paid maternity/paternity leave
  • Remote work opportunities
  • Fitness Reimbursement program
  • Company paid weekly lunches
  • Student loan assistance
  • Employee recognition programs

Who We Are

Peddle started out of a passion for making selling used cars fast and easy. We love that every used car has a personality, with its share of quirks. We don't just see busted windshields and broken tail lights, we see road trip warriors, glory days and a vehicle with a story to tell.

No matter how used or beat up, we'll buy it. And we make the process easy and enjoyable because that's what a modern business should do. We're people first, cars second. Customer service is what makes our company great. And we follow that with smart technology and design.

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