We require two Chief Commercial Officers
5 hours ago
We require two Chief Commercial Officers (CCO) SE Asia and Western USA :
- For a large & luxury Integrated Resort, Hospitality, Gaming, Retail & Entertainment complex in Asia
- For a super luxury city hotel in Western USA
These are rare opportunities to shape the commercial engine of landmark destinations, resort and a world class luxury hotel in one of the world's most dynamic tourism growth corridors. You will be part of a visionary leadership team, delivering transformative guest experiences and building a globally recognized brand in South Asia….and in the USA a landmark group of luxury worldwide known city /resort properties
We are seeking two exceptional Chief Commercial Officers (CCO) to lead the full commercial strategy for a flagship integrated resort development in Asia – a destination-scale property encompassing luxury hospitality, gaming, retail, MICE, and entertainment. This multi-vertical property is designed to function as a vibrant city within a city, setting new benchmarks in lifestyle, tourism, and experiential luxury in the region and a similar role to accomplish in the Western USA.
The CCO will drive total revenue growth, brand elevation, and market leadership, overseeing all commercial disciplines under a unified strategy. Priority will be given to candidates with recent hands-on experience across Asia and the USA respectively, particularly those with a background in integrated resorts, hospitality, or adjacent gaming/entertainment sectors.
Key Responsibilities
1. Commercial Strategy & Market Positioning
- Lead the development and execution of a fully integrated commercial strategy across all business verticals: hospitality, gaming, retail, MICE, F&B, and entertainment.
- Translate the destination's vision into actionable, data-informed plans with clearly defined revenue, market share, and brand positioning objectives.
- Establish strong regional partnerships with airlines, OTAs, tour operators, DMCs, and tourism authorities to maximize visibility and conversion.
- Act as the primary commercial ambassador at trade shows, investor presentations, and high-profile industry events.
2. Revenue Management & Demand Optimization
- Drive
total revenue management
by optimizing pricing, inventory, and channel mix across rooms, casino comps, events, and retail. - Implement advanced BI tools and analytics to guide forecasting, segmentation, and performance tracking.
- Govern comp strategies in gaming, ensuring alignment with profitability and business rules.
- Establish robust KPIs and performance cadences across all commercial functions.
3. Digital, Marketing & Brand Strategy
- Lead the transformation of the property's digital ecosystem, including CRM, paid media, SEO, content, and influencer marketing, with ROI-focused execution.
- Oversee the development of a compelling brand identity for domestic and international audiences, particularly in high-growth feeder markets (India, China, Southeast Asia).
- Launch loyalty and personalization programs that drive direct engagement and lifetime value.
- Elevate guest engagement across digital and social channels, ensuring brand resonance and loyalty.
4. Retail, Leasing & Destination Programming
- Curate and activate a premium retail environment, blending international brands with localized, experiential concepts.
- Lead strategic leasing efforts, driving co-branded marketing initiatives and footfall-generation programs.
- Oversee tenant mix, lease compliance, and performance, aligning with broader commercial goals.
- Drive destination-wide activation through marquee events, partnerships, and placemaking initiatives.
5. Financial Oversight & Commercial Innovation
- Deliver top-line revenue and EBITDA targets, while maintaining P&L accountability across all commercial verticals.
- Identify and scale non-traditional revenue opportunities, such as naming rights, sponsorships, branded experiences, and digital monetization.
- Build and refine long-term commercial models aligned with ownership, asset management, and stakeholder expectations.
6. Organizational Leadership
- Recruit, develop, and lead a high-performing cross-functional commercial team, including sales, revenue, marketing, partnerships, digital, and leasing.
- Drive a high-performance culture with clear accountability, agility, and innovation at its core.
- Collaborate effectively with ownership groups, joint-venture partners, and external stakeholders.
- Foster a culture of governance, compliance, DEI, and sustainability within all commercial practices.
Key Qualifications & Experience
- 15+ years of senior commercial leadership experience in hospitality, integrated resorts, gaming, or luxury lifestyle brands.
- Demonstrated success operating, with a deep understanding of regional market dynamics and feeder trends.
- Proven track record of leading multi-vertical commercial strategies with a strong command of total revenue management, pricing, segmentation, and channel governance.
- Strong distribution network and commercial relationships across OTAs (e.g., MakeMyTrip, TBO), tour operators, MICE planners, and airline partners.
- Expertise in pre-opening, repositioning, and large-scale team development across diverse functions.
- Advanced knowledge of digital performance marketing, loyalty ecosystems, and direct-to-consumer platforms.
- Experience managing complex stakeholder environments, including asset managers, joint ventures, and brand partners.
- Strong governance mindset with fluency in commercial compliance, comp controls, and rate integrity.
Preferred Qualifications
- Experience working with or within large-scale events, airline charters, or brand collaborations.
- Prior leadership roles in airline partnerships, luxury retail leasing, or high-profile MICE destinations.
Please send your CV and a brief cover letter highlighting your relevant experience to Mr. Steve Renard, President
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