Director of Strategic Accounts, Neuroscience, Asheville

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

Lilly's ongoing research and commercial efforts in Alzheimer's disease (AD) present one of the most exciting opportunities in the history of the company. There is currently a significant, growing, and intense unmet need across all key players. AD is the sixth leading cause of death in the US, and of the top 10 causes of death, it is the only disease with an increasing mortality rate and the only one that cannot be prevented or cured.

Lilly's goal is to make dementia associated with the disease preventable. We are uniquely positioned to achieve this goal following 30+ years of investment in AD research and development across both therapeutics and diagnostics, in Lilly's landmark Trailblazer-Alz 2 Phase 3 clinical trial published in 2023, Lilly's beta-amyloid plaque clearing therapy demonstrated a significant slowing of decline in a composite measure of cognition and daily function in patients with early symptomatic AD. This ground-breaking positive data led to the FDA granting approval in July 2024 paving the way for Lilly to address this significant unmet need. This therapy, along with an arsenal of AD diagnostics, supports the timely and accurate identification of patients who may benefit from the therapy.

Advanced diagnostics to confirm AD pathology are becoming an increasingly critical component of the diagnostic pathway to identify patients most likely to benefit from the available therapies. Lilly launched the first PET amyloid imaging agent to identify evidence of amyloid pathology in the brains of living patients in the United States in 2012. In 2020, the first PET tau imaging agent was approved by the FDA.

The combined AD diagnostic and therapeutic ecosystem (referral dynamics, comprehensive diagnostics, treatments, and care management) must be further developed for patients to be diagnosed and treated efficiently and effectively, to support positive customer and patient experiences. This role is instrumental in supporting the development of the US AD ecosystem, most significantly as it relates to the utilization of, and experience associated with, our Alzheimer's diagnostic and therapeutic portfolio.

Responsibilities
The position of Senior / Executive Director of Strategic Accounts, Neuroscience (Neuro DSA) plays a role in improving health outcomes by establishing, communicating, and realizing the value of Lilly therapeutics as well as the mission and purpose of Neuroscience business unit.

As an expert in the healthcare ecosystem and AD, the Neuro DSA is responsible for developing and maintaining deep healthcare and marketplace relationships and expertise in Neuroscience across multiple customer segments (e.g., Healthcare Organizations, Organized Medical Groups, Integrated Health Systems, Alternative Sites of Care, Independent Standalone Practices/Hospitals, Infusion Centers, Diagnostic facilities) in targeted accounts and on-demand in other accounts within specifically assigned geographies.

Responsibilities include securing favorable formulary access and optimal product availability for the entire Lilly Neuroscience portfolio, with direct contracting relationships where applicable. Collaborating across Team Lilly overlaps and key Lilly business partners, the Neuro DSA will strategically manage assigned accounts. Additionally, the Neuro DSA will engage directly with system stakeholders (e.g., executive teams, department heads, service-line leadership, pharmacy, procurement, contracting, finance) to understand their challenges, needs, and opportunities. By aligning expectations across customer segments, this individual will help convey how Lilly brands can meet the healthcare needs of providers, their patients, and other stakeholders, ultimately advancing specific needs of Neuroscience business unit.

Ecosystem Readiness

• Serving as a clinical expert in the Neuroscience business unit for targeted accounts.
• Developing and executing a Strategic Account Management (SAM) strategy for targeted accounts.
• Coordinating SAM strategy with Team Lilly overlaps and leveraging SAM skills to execute brand strategies.
• Partnering appropriately and effectively with Lilly Medical and Health Outcomes colleagues.
• Establishing proficiency in Health Care Organizations, including understanding provider delivery models, processes, and procedures influencing access to Lilly products.
• Maintaining a deep understanding of patient, product, and financial flow in targeted Health Care Organization (HCO) and Organized Medical Group (OMG) accounts.
• Identifying customer-focused initiatives to enhance Lilly's brand equity in partnership with key customers across segments.
• Driving awareness and understanding of appropriate product use in future clinical care/diagnostic needs, including pre-approval information exchanges.
• Discussing clinical outcomes at a population health level to shape and optimize care pathways.
• Engaging in Neuroscience-specific initiatives to drive better patient outcomes at scale (e.g., optimizing transitions of care, EHR integration).
• Identifying opportunities for product and disease state education for prescribers and support staff.

Access And Availability

• Ensuring operational readiness (e.g., billing/coding guides, ordering information) for product launch.
• Advocating on behalf of patients as a clinical expert; negotiating for and securing formulary placement (e.g., stocking in on-site pharmacies), with direct contracting relationships where applicable.
• Ensuring appropriate access to Lilly products in all health system pharmacy channels.
• Conducting analyses on product and market trends, including patient flow and continuum of care.
• Driving demand realization (awareness of Lilly product, formulary coverage within systems and for relevant payers).
• Supporting access to Lilly products in accounts with limited sales representative access.
• An attitude of patient-focus and urgency to help more patients more quickly.
• Implementing strategic initiatives directed by Neuroscience and brand strategy.

Above-Brand Collaboration

• Demonstrating essential traits including a) professionalism, b) the ability to build trusting relationships, c) the ability to communicate in a compelling manner, d) commitment to Neuroscience expertise, and e) active learning.
• Ensuring all actions align 100% with company compliance policies and procedures, including all legal and ethical guidelines.
• Displaying the ability to facilitate cross-functional alignment across the enterprise (e.g., with NBU, sales organization, payer team).
• Establishing key relationships with a broad range of customers at prioritized accounts.
• Removing barriers to delivering timely, exceptional customer experiences.
• Participating in appropriate state and/or local trade organizations to ensure Lilly's presence and represent its interests.
• Identifying opportunities to drive improved patient outcomes in a healthcare ecosystem.
• Maximizing state-of-the-art environmental awareness for business impact.
• Leveraging an enterprise-ownership mindset.
• Optimizing strategic collaborations to shape patient-focused, innovative solutions.
• Championing initiatives that drive meaningful advances in consumer experience.
• Utilizing Lilly field tools and technology.

Basic Requirements

• Bachelor's degree.
• Professional certification or license required to perform in this position if required by a specific state
• Valid US driver's license and acceptable driving record are required
• Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role

Additional Skills/Preferences

• No compliance violations in the last two years.

Candidates Should Meet One Of The Following Qualifications

• Previous Account Management (SAM) or relevant LVA experience.
• Previous Lilly experience as a Business Director.
• M3/P5 level with relevant LVA experience.
• Broad knowledge of the healthcare delivery landscape.
• Experience and working knowledge of competitive interventions in the integrated healthcare marketplace.
• Demonstrated learning agility, critical thinking, and negotiation skills.
• Demonstrated leadership and relationship-building, including cross-functional teamwork skills and the ability to influence.
• Strong verbal and written communication and group presentation skills.

Travel Requirements and Position Location:

• Some overnight travel will be required (25% to 50%); evening commitments are possible.
• Direct access to a major airport is preferred.
• Acceptable driving record required.
• Should reside within assigned geography or within 50 miles of a contiguous state; candidates should be open to relocation; exceptions require Sr. VP BU approval.

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Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is

$157,500 - $266,200

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.