Automotive Service Writer/Advisor

6 days ago

Marietta, Georgia, United States Revved To Ready Auto Full time $28,000 - $40,000 per year

Job Summary

We are seeking a knowledgeable and customer-focused Automotive Service Advisor to join our team. In this role, you will serve as the primary point of contact for customers, guiding them through their automotive service needs while ensuring a high level of satisfaction. Your expertise in automotive diagnostics and mechanical knowledge will be essential in providing accurate recommendations and upselling services to enhance vehicle performance and safety.

Duties

  • Greet customers and assess their automotive service needs with professionalism and courtesy.
  • Write accurate Repair Orders (ROs) and communicate repair needs to technicians
  • Maintain daily and weekly reporting (sales, comebacks, labor & parts)
  • Manage invoices, collect payments, and handle bill payments
  • Coordinate estimates, upsells, and follow-up calls
  • Provide detailed explanations of services required, including oil changes, brake repairs, transmission work, and more.
  • Utilize your mechanical knowledge to assist customers with vehicle maintenance inquiries and automotive diagnostics.
  • Collaborate with service technicians to ensure timely completion of repairs and maintenance tasks.
  • Maintain accurate records of customer interactions, service recommendations, and sales transactions.
  • Upsell additional services based on customer needs and vehicle condition while ensuring transparency in pricing.
  • Handle cash transactions accurately and maintain proper cash handling procedures.
  • Stay informed about the latest automotive technologies, repair techniques, and industry trends to provide informed advice to customers.

Requirements

  • Previous experience in an automotive dealership or service center is highly preferred.
  • Strong background in auto service management, with a focus on customer service excellence.
  • Familiarity with invoicing, bill payments, and shop software
  • Detail-oriented, organized, and proactiveValid driver's license and reliable transportation
  • Proficiency in automotive repair processes including but not limited to diesel engine repair, alignment, suspension work, tire service, shocks & struts, air brake systems, auto body repair, and general vehicle maintenance.
  • Familiarity with auto estimating and service writing practices is essential.
  • Excellent communication skills with a strong ability to build rapport with customers.
  • Experience in sales or upselling services within an automotive context is a plus.
  • A solid understanding of mechanical systems and automotive diagnostics is required.
  • Ability to work effectively in a fast-paced environment while maintaining attention to detail. Join our team as an Automotive Service Advisor where your skills will contribute significantly to our commitment to providing exceptional automotive care
  • Authorized to Work in USA.

Job Types: Full-time, Part-time, Contract

Pay: $28, $40,000.00 per year

Work Location: In person

  • EXPERIENCED AUTOMOTIVE SERVICE ADVISOR WANTED – 85K to 160K/Year

    4 days ago

    Marietta, Georgia, United States Accurate Care Automotive Full time

    NO WEEKENDS | NO GAMES | JUST RESULTS?? Are you a high-performing Automotive Service Advisor who knows how to drive sales, manage gross profit, and hit weekly goals without cutting corners?We're not looking to train someone — we're looking to hire a pro. If you've got a track record of success in service writing, know your numbers cold, and are ready to...

  • Express SVC advisor

    1 week ago

    Marietta, Georgia, United States ED VOYLES AUTOMOTIVE GROUP Full time

    Service AdvisorWe need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your...

  • Automotive Technician

    1 week ago

    Marietta, Georgia, United States ACCURATE CARE AUTOMOTIVE, INC Full time $30,000 - $48,000 per year

    NO WEEKENDS,CLIMATE CONTROLLED SHOP150K PLUS POTENTIALA+ CULTURE,Job Type: Full-timeWage: $25 — $40 Flat RateBenefits:Exceptional wage with a regular production bonus plan.Steady workflow, managed by an onsite ownerServices Advisor's who can SELL your work (3hrs per RO average)*****We only use quality parts***Proven marketing plan/budget to keep customers...

  • Automotive Master Service Technician

    6 days ago

    Marietta, Georgia, United States Marietta Auto Sales Full time $45,000 - $80,000 per year

    Join Our Team as a Service Tech at Marietta Auto Sales Are you a skilled Service Technician with a passion for automotive excellence? Marietta Auto Sales is looking for a dedicated and experienced Service Tech to join our dynamic teamWhat We Offer:Competitive Salary and Benefits: We value our employees and offer a comprehensive compensation...

  • Automotive Finance Manager

    1 week ago

    Marietta, Georgia, United States Sonic Automotive Full time $60,000 - $120,000 per year

    Company Description Global Imports BMW is a Sonic Automotive Dealership. Sonic Automotive is a Fortune 500 company that is transforming the way people shop for, buy and service their vehicles. Our talented team work together to ensure we provide an experience unmatched by our competitors.Our associates are happy to work here because:We boast the lowest...

  • Financial Aid Advisor-Regional

    1 week ago

    Marietta, Georgia, United States Lincoln Tech Full time $48,160 - $56,160 per year

    Lincoln Tech is seeking experienced Financial Aid Advisors to support our growing student community. The FA Advisor for Continuing Students position is hybrid and focuses on assisting our current students with repacks, crossovers, and other financial aid adjustments throughout their educational journey. This role will cover multiple campuses in the region...

  • Automotive Detailer

    1 day ago

    Marietta, Georgia, United States Integro Professional Services, LLC Full time

     Exciting Career Opportunities in the Automotive Industry Are you passionate about cars and looking to turn your passion into a fulfilling career? INTEGRO is seeking enthusiastic individuals to join our team as Automotive Detailers. No experience? No problem We provide comprehensive training for all new hires.Why Choose Us:High Earning Potential: Earn up...

  • Fleet Services Technician

    2 days ago

    Marietta, Georgia, United States METROATLANTA AMBULANCE SERVICE INC Full time

    TITLE: MechanicDEPARTMENT: OperationsEXEMPTION STATUS:      Non-ExemptSUPERVISED BY:       Director of Fleet ServicesSUMMARY: The Fleet Mechanic is responsible for completing repairs, adjustments and preventative maintenance service and checks on all company vehicles in accordance with prescribe PM policies and procedures.ESSENTIAL...

  • Service Valet

    6 days ago

    Marietta, Georgia, United States Ed Voyles Automotive Group Full time $25,000 - $40,000 per year

    Service Valet / PorterLocation: Ed Voyles Hyundai Job Type: Full-Time Department: ServiceJoin our team and be the first face our customers see We're looking for a friendly, reliable, and energetic Service Valet to support our service department and deliver an exceptional customer experience. Responsibilities:Greet customers promptly and courteously upon...

  • Automotive Sales Specialist

    1 week ago

    Marietta, Georgia, United States Jim Ellis Auto Group Full time $30,000 - $120,000 per year

    Come join one of the largest privately-owned family of dealerships in Georgia at Jim Ellis Automotive Group, where you can always expect the bestAre you are an experienced Sales Representative not satisfied with your current employer? Jim Ellis is the place for you We have a hands-on management team to help you grow & succeed all while earning the pay you...