Corporate Director of Human Resources

Position Title: Corporate Director of Human Resources

Department: Human Resources

Reports To: Vice President of Human Resources

Location: Shreem Capital Corporate, Irving, TX (USA)

Position Type: Full-Time, Exempt

Overview

Shreem Capital, a trailblazer in hospitality, is actively seeking a dynamic and solution-minded Corporate Director of Human Resources to shape and optimize our portfolio's human capital management landscape. Grounded in radical honesty and transparency principles, our company culture encourages the open sharing of information, fostering an environment where every stakeholder's input is valued.

Position Summary

The Corporate Director of Human Resources role provides critical administrative support in the corporate office of a branded, full-service hotel portfolio, with a primary focus on payroll support and delivers essential corporate office administrative support to HR, Operations, and Finance, helping maintain organized workflows, accurate documentation, and smooth execution of corporate initiatives. This position serves as a foundational development role for hospitality operations pathway.

Key Responsibilities

Payroll Support

• Monitor and track daily payroll discrepancies across properties using the portfolio's 365 Report and Inn-Flow accounting software.
• Ensure all properties complete required timecard reviews, approvals, and corrections ahead of payroll deadlines.
• Follow up directly with GMs, HR representatives, and property leaders on missing timecard approvals or unresolved issues.
• Maintain a portfolio-wide discrepancy log and escalate recurring issues to the VP of HR and Operations Leadership.
• Review and process approved Personnel Action Forms (PAFs), confirming accuracy of compensation, position, and status changes before payroll lock.
• Support pre-payroll audits by validating hours, PTO entries, pay codes, and compliance with state-specific rules (TX, OK, AR, MO, IL).
• Assist with post-payroll audits and ensure deferred corrections roll into the next payroll cycle in accordance with policy.
• Validate compliance for overtime, meal breaks, state pay requirements, and final pay timelines.
• Support payroll-related training, communication, and reminders to property teams.
• Prepare weekly payroll compliance updates, exceptions reports, and issue summaries for HR and Operations Leadership.

Corporate Office Administrative Support

• Provide administrative support to HR, Operations, Finance, and Executive Leadership (calendars, meeting coordination, document prep).
• Maintain corporate office organizational systems, including SharePoint folders, digital filing, and version-controlled document storage.
• Draft and distribute internal communications, memos, SOP updates, and training materials.
• Support onboarding tasks such as digital file setup, I-9/E-Verify coordination, background checks, and brand-required onboarding modules.
• Assist with HR audits (I-9, payroll, personnel records, certifications, and compliance documentation).
• Track employee credentials and expiration dates (TABC, Food Handler, OSHA trainings, etc.).
• Route benefit-related inquiries and HR service requests to the appropriate corporate lead.
• Coordinate logistics for corporate training, virtual sessions, and multi-property support calls.
• Assist with basic finance administration tasks such as invoice routing, vendor coordination, and document management.

Brand & Portfolio Standards Compliance

• Ensure payroll, HR documentation, and employee file management comply with Hilton, Marriott, IHG, Choice, and internal portfolio standards.
• Maintain strict confidentiality and handle sensitive information with professionalism.
• Uphold accurate and timely HR workflows to support audit readiness and consistent brand service expectations.
• Support alignment with brand-required onboarding standards, required posting compliance, and documentation retention rules.

Pre-Requisite Qualifications

Required

• 1–2 years of administrative coordination experience (hospitality preferred).
• Strong working knowledge of Microsoft 365 (Outlook, SharePoint, Excel, Word).
• Exceptional attention to detail, time management, and follow-up discipline.
• Ability to handle sensitive information confidentially and professionally.
• Strong written and verbal communication skills.
• Ability to work in a fast-paced, multi-property environment with competing deadlines.

Preferred

• Experience with payroll or HCMS platforms (Inn-Flow, HRDirect, etc.).
• Understanding of multi-state wage and hour rules (TX, OK, AR, MO, IL).
• Experience supporting payroll audits or timekeeping compliance.
• Bilingual English/Spanish a plus.

Key Performance Indicators (KPIs)

Payroll Oversight KPIs

• Daily Payroll Tab Compliance: 100% of properties reviewed and followed up every day.
• PAF Accuracy Rate: ≥ 98% correct entries before payroll lock.
• Timecard Approval Compliance: 100% completed before deadlines.
• Payroll Discrepancy Resolution: All issues resolved within the designated pay period.
• Audit Scores: ≥ 95% accuracy on payroll and personnel file audits.

Administrative KPIs

• Task Turnaround Time: 48 hours or less for standard requests.
• Document Accuracy: ≤ 2% error rate on communications and documents.
• Training & Meeting Coordination: 100% error-free preparation and support.
• SharePoint/File Compliance: 100% adherence to naming conventions and version control.

Shreem Capital is an Equal Opportunity Employer.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person