Front Desk Representative

2 days ago


Ponte Vedra Beach, Florida, United States May Management Services Inc Full time
Front Desk Representative

Location: Ponte Vedra, Jacksonville Florida

* This is a very unique opportunity in the housing industry We have a proven track record of hierarchy involving our Front Desk Representative receiving training to develop their career long term with lots of growth opportunities *

Description
The Concierge/Front Desk Representative serves as the first impression of the property, managing high volumes of customer interactions and resolving inquiries professionally.

Responsibilities

  • Provide excellent customer service to residents, board members, vendors, and visitors.
  • Answer high volumes of calls and manage customer requests.
  • Monitor emergency systems and maintain building security.
  • Record and resolve complaints/issues.
  • Assist the property manager with assigned duties.
  • Follow safety procedures and ensure a secure environment.

Requirements

  • Strong customer service, interpersonal, and communication skills.
  • Proficiency in Microsoft Office applications.
  • High school diploma or equivalent.

Requirements

* Reliable Transportation

* Able to work M-F in office (Full-Time)

* Go-getter attitude

* Working collaboratively with the team


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