Current jobs related to Service Center Manager - Richmond, Virginia - TForce Freight

  • Call Center Manager

    2 weeks ago

    Richmond, Virginia, United States RTD Talent Solutions Full time

    RTD Talent Solutions is proud to represent a fast-growing NEMT (Non-Emergency Medical Transportation) technology startup that is redefining how patients access care. This innovative organization leverages a modern transportation management platform, real-time routing capabilities, and a mission-driven commitment to health equity.They are currently seeking an...

  • On-site Case Manager

    6 days ago

    Richmond, Virginia, United States HUF Center Full time

    :Job DescriptionCompany OverviewThe Hope Unity and Freedom Center is a diverse team of professionals providing psychosocial day support to male and female adults with a primary mental health diagnosis, dual diagnosis, and/or a coexisting disorder. Our work helps to decrease psychiatric hospitalization and provide stabilization of individuals with less...

  • Data Center Project Manager

    1 week ago

    Richmond, Virginia, United States CABLE SOLUTIONS, LLC Full time

    About the RoleAre you a strategic builder who thrives in fast-paced, high-stakes environments? We're looking for an experienced Project Manager to lead large-scale hyperscale data center construction projects—ensuring safety, precision, and performance from planning through completion. In this role, you'll be the on-site leader driving execution,...

  • Field Service Manager

    1 week ago

    Richmond, Virginia, United States Integrated Power Services Full time

    IPS is built on a foundation of strong leadership, guided by our shared values of safety, accountability, integrity, teamwork, entrepreneurial spirit, and customer-focus. As a senior leader at IPS, you'll be able to shape strategic initiatives, inspire teams, and influence the future of our organization.We are looking for servant leaders who are...

  • Operations Manager- Stuart C. Siegel Center

    5 days ago

    Richmond, Virginia, United States Legends Global Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. POSITION: Operations ManagerDEPARTMENT: OperationsREPORTS TO: General ManagerFLSA STATUS: ExemptLEGENDS & ASM GLOBALTwo powerhouse companies have joined forces to redefine excellence in...

  • Data Center Engineer

    1 week ago

    Richmond, Virginia, United States SSi People Full time

    Job Description: Data Center EngineerOverview:This role supports the design, engineering, and ongoing operations of data center environments. While external data center suppliers provide core infrastructure services, this position helps build internal capabilities to ensure smooth project execution and operational excellence.Key Responsibilities:Coordinate...

  • Sr Manager, Service Sales

    1 week ago

    Richmond, Virginia, United States Otis Elevator Co. Full time

    Date Posted: Country:United States of AmericaLocation:OT315: NPR - RICHMOND, VA 1642 Ownby Lane, RICHMOND, VA, 23220 USAWe are made to MOVE you. Moving 2.3 billion people a day, Otis is the World's leading provider of elevators, escalators, and walkways. We give people freedom to connect in a taller, faster, smarter world.Otis Elevator Company is searching...

  • Call Center Representative

    2 weeks ago

    Richmond, Virginia, United States Capital Area Health Network Full time

      JOB SUMMARY Capital Area Health Network's Call Center Representative will be responsible for answering inbound phone calls for Capital Area Health Network's call center department and must have strong verbal communication skills. The position includes scheduling medical appointments and transportation for new and existing...

  • facilities services manager

    1 week ago

    Richmond, Virginia, United States Starbucks Full time

    Now Brewing –facilities services manager#tobeapartnerCandidates will be required to travel within the Richmond, VA area to support the market.From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing...

  • Senior Service Operations Manager

    5 days ago

    Richmond, Virginia, United States P I V O T Workforce Full time

    Job DescriptionService Senior Operations Manager – HVAC | Mechanical | Electrical | PlumbingLocation: Richmond, VAWe are seeking a results-driven Service Senior Operations Manager to lead operational performance, financial success, and customer satisfaction within our Service Department. This leadership role oversees hiring, performance management, and...

Service Center Manager

2 weeks ago

Richmond, Virginia, United States TForce Freight Full time
Description

Job Title: Manager, Service Center

Job Summary:

 This position oversees the day-to-day operations of TFF Service Centers. This candidate analyzes operational data to understand productivity, service, and quality targets. This position collaborates with the service center management team to develop action plans and improve service level results. The Service Center Manager participates in sales team meetings to understand customer requirements and expectations and provide operational expertise.

Job Responsibilities:

  • Reviews projected performance plans to verify the correct number of drivers and routes are allocated.
  • Compares planned versus actual performance reports to identify best practices, root causes for service failures, and operational adjustments.
  • Observes dock operations to ensure established work procedures are followed.
  • Participates in new hire orientation meetings to communicate expectations, company policies, and service and productivity goals.
  • Communicates updated corporate policies and service center work rules.
  • Manages and maintains customer relationships, resolves issues, and retains customers.
  • Identifies individual and team skill gaps and developmental opportunities.
  • Oversees Managers and Supervisors.

Job Requirements:

  • U.S. citizen or otherwise authorized to work in the U.S.
  • Excellent Verbal and Written Communication Skills- Required
  • Bachelor's Degree or international equivalent - Preferred