Field Sales Operations Lead, North America Software Sales

The North American Sales Strategy, Operations and Enablement (SSOE) team is seeking a driven, experienced Sales Operations Lead for the Independent Software Vendor (ISV) Segment. The candidate for this role will be a strategic thought partner in shaping the trajectory of the business. They will be able to transform data into compelling narratives and help drive our next phase of growth through operational excellence and innovative thinking.

Key job responsibilities

The ideal candidate is a critical thinker who loves to dive deep into data, ask questions, and uncover insights. They are quick to roll up their sleeves to solve problems and look around corners to better understand what we don't see. This position works cross-functionally with several stakeholders supporting the extended Enterprise Sales organization, including Business Development, Marketing, Professional Services, and the Partner team. The candidate must have the ability to communicate effectively across multiple technical and non-technical stakeholders, as well as across other geographies. The "OneTeam" will look to the person in this role to ground them in data and steer them in a strategic direction.

Key job responsibilities

• Serve as trusted business partner to sales leadership

• Leverage data to tell stories about the business, articulating key patterns, trends, and opportunities

• Influence and help define the go-to-market strategy

• Work cross functionally to execute strategic priorities

• Drive rhythm of business activities

• Identify reporting issues, gaps in processes, and drive timely resolution

A day in the life
As a key stakeholder in the business, this person will partner closely with sales leadership to help the organization execute against a set of strategic priorities and go-to-market plans. They will drive critical business activities such as Annual Planning, Forecasting, Operational Strategy, Monthly Business Reviews, Quarterly Business Reviews, and other sales performance processes.

About the team
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Basic Qualifications:
- 5+ years of Microsoft Excel experience
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
- Experience developing and implementing systems and tools utilized for CRM, variable compensation, revenue reporting, forecasting, sales force automation or equivalent
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Preferred Qualifications:
- 7+ years of finance, business management and sales operations experience
- Experience working within a high-growth technology company

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,900/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

---