Field Service Technician

4 days ago

Louisville, Kentucky, United States KR Wolfe Full time $40,000 - $60,000 per year
About the Role

Are you a hands-on problem solver who enjoys working with tools and tackling mechanical challenges in the field? We're looking for a reliable and self-motivated Field Service Technician (FST) to join our growing team. This role involves installing, maintaining, and repairing non-IT healthcare equipment at various client locations, ensuring safety, functionality, and customer satisfaction.

This is a non-IT, field-based role—perfect for those with experience in construction, low-voltage installations, light mechanical repair, or similar trades.

What You'll Do
Equipment Installation & Field Service
  • Install, troubleshoot, and repair non-networked healthcare equipment at medical and commercial facilities
  • Use hand and power tools to install on a variety of surfaces including drywall, tile, and masonry
  • Read and interpret installation diagrams, blueprints, and equipment manuals
  • Maintain clean and organized work areas at all job sites
Customer & Team Communication
  • Serve as the primary onsite point of contact for client representatives
  • Communicate effectively with Field Managers, Team Leads, and clients throughout project execution
  • Identify and escalate project issues, inventory concerns, or site discrepancies in real time
Reporting & Documentation
  • Complete daily documentation including timecards, expense reports, service notes, and checklists
  • Capture and upload high-quality photos showing completed work and any noted issues
  • Submit sign-off forms and reports using company systems
Inventory Management
  • Verify delivery and condition of parts and materials at each site
  • Report missing, damaged, or incorrect inventory before starting installations
  • Return unused or damaged units to proper packaging as required
What You Bring
Required Qualifications
  • High School Diploma or GED
  • 1+ year experience in a field service, maintenance, or hands-on trade role
  • Proficient with standard hand and power tools (drills, levels, etc.)
  • Comfortable working independently in customer-facing environments
  • Strong communication skills—both verbal and written
  • Working knowledge of Microsoft Office (Word, Excel, Outlook)
Preferred Experience
  • Background in construction, low-voltage systems, plumbing, or general maintenance
  • Familiarity with reading blueprints or installation guides
  • Prior experience working in healthcare or regulated environments
Key Attributes for Success
  • You enjoy being on the move and working with your hands
  • You're detail-oriented and take pride in doing the job right the first time
  • You're calm under pressure and capable of solving problems independently
  • You communicate clearly and professionally with teammates and clients alike
Additional Information
  • This is a non-IT role; it does not involve computer systems, software, or networking
  • Occasional overnight travel may be required depending on project location
  • All tools, training materials, and support are provided by the company
Why Join Us?
  • Supportive and safety-focused work environment
  • Opportunities for career growth and specialized training
  • Be part of a company that values craftsmanship, accountability, and professionalism
Apply Now

If you're ready to take the next step in your career and work in a role where your skills truly make an impact, we'd love to hear from you.

Let me know if you'd like a Word doc or PDF version, or if you want help customizing this for a job board or internal posting.

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