Vehicle Titling

JOB

Eagle County Government is hiring one Vehicle Titling & Licensing Specialist I, II, OR Lead. The position offer will be based on experience, knowledge, skills and abilities.Hiring Ranges: Specialist I: $25.50-$30 (Max pay $34.42)Specialist II: $ $33 (Max pay $38.45)Specialist Lead: $ $36.35 (Max pay $42.29)The Vehicle Titling & Licensing Specialist I, II, OR Lead is responsible for direct customer service and fulfillment of all Motor Vehicle Title and Registration transactions in accordance with Colorado Revised Statutes and Clerk office policies. They professionally communicate applicable laws and procedures, recommend solutions, and collect statutory Motor Vehicle revenue due to state and local tax jurisdictions on each vehicle transaction.This position is highly complex and requires a minimum of one year of hands-on and back-office training to become competent with a majority of responsibilities and functions. This position also assists with election and voter services during election periods.Avon Location with Upcoming Move to Edwards This position will be based in our Avon, CO office until our relocation to a new Edwards, CO facility in May 2026. We welcome applications from adaptable individuals who are excited by this opportunity and are comfortable commuting to Avon for approximately one year. This position may be ideal for candidates residing in or near Edwards.Applicants are encouraged to apply by Nov 19th, however, the posting will be kept open until filled. Schedule: Office Hours are Monday - Friday 8 a.m. - 5 p.m. Sometimes requires flexible start and end times due to customer traffic and flex schedule. Location: Avon, COKey Responsibilities: Examine and verify valid forms of Secure and Verifiable Identification (SVID) from various sources.Process a wide range of motor vehicle documentation including titles, registrations, sales tax receipts, VIN inspections, insurance certificates, and more.Understand requirements for transferring vehicle ownership, including out-of-state/country vehicles, and assist with acquiring titles when originals are unavailable.Verifies required documents to issue temporary vehicle registration permits.Accurately issue and renew license plates, year tabs, and month tabs from inventory.Facilitate the application and issuance of specialty license plates, including personalized, disabled, and military plates.Provide prompt, professional, and grammatically correct responses to complex customer inquiries via phone, email, and in-person.Execute proper opening, closing, cash handling, and deposit procedures.Complete daily back-office work, including online and mail transactions, and title maintenance.Assist with voter services during election periods as needed.Qualifications (Vehicle Titling & Licensing Specialist I): Two years of proven success in a position related to the interpretation and application of complex rules and regulations, data entry, financial management, cash management, and customer service, or an equivalent combination of education and experience.Proficient in Microsoft Office programs (Excel, Word) or equivalent.Ability to type 45 words per minute.Excellent customer service, organizational, and communication skills.Ability to be a team player with a positive, adaptable, flexible attitude.Ability to multi-task and perform with frequent interruptions, and work independently.Vehicle Titling & Licensing Specialist I Complete Job DescriptionVehicle Titling & Licensing Specialist II - Key Differences: Handles motor vehicle transactions at an increased level of complexity and understanding compared to the Motor Vehicle Technician I.Required Experience: At least 1.5 years of proven success in a Vehicle Titling & Licensing Specialist position, demonstrating proficiency in all essential functions and required knowledge, skills, and abilities.Key Skill: Maintains consistent enthusiasm and patience for helping mentor, train, and support Vehicle Titling & Licensing Specialist teammates.Vehicle Titling & Licensing Specialist II Complete Job DescriptionVehicle Titling & Licensing Specialist Lead - Key Differences: Responsible for direct customer service and fulfillment of all Motor Vehicle Title and Registration transactions at all levels of complexity.Provides direction to all Vehicle Titling & Licensing Specialist staff, overseeing daily office tasks.Required Experience: At least 3 years of proven success in a Vehicle Titling & Licensing Specialist positionKey Responsibilities: Leads the front-line team by example to deliver exceptional internal and external customer service; executes and trains on proper opening, closing, cash handling, and deposit procedures.Key Skill: Maintains consistent enthusiasm and patience for helping mentor, train, and support Vehicle Titling and Licensing Specialist I and II teammates.Vehicle Titling & Licensing Specialist Lead Complete Job Description