Director of Executive Operations and Board Relations

Careers at Our Amazing Place.

At The Children's Institute of Pittsburgh, we've built our legacy on being amazing. After more than a century of the highest quality care and service to children and their families, we're forever proud of our team members who don't just make a career here – they make a difference.

Job Title: Director of Executive Operations and Board Relations

Location: 1405 Shady Ave., Pittsburgh, PA 15217

Schedule: Monday through Friday, Full Time, Onsite

The Director of Executive Operations and Board Relations provides confidential administrative support to the President & CEO, the Board of Directors and its Committees, and the senior leadership team, while serving as a liaison among the CEO, Executive Team, and staff across all levels of The Children's Institute (CI). Acting as a trusted partner to the CEO and corporate leadership team, this role delivers high-level support in strategic initiatives, governance, and executive office operations. Responsibilities include managing board and committee activities, maintaining corporate records, and coordinating governance frameworks. The position also oversees executive office operations, manages complex schedules, prepares materials, and fosters relationships with stakeholders. With discretion and professionalism, the Director of Executive Operations and Board Relations handles sensitive information, supports special projects, and represents the President & CEO in various capacities, contributing to organizational efficiency, effectiveness, and achievement of key objectives.

RESPONSIBILITES

Executive and Strategic Support

• Deliver professional and executive-level support to the CEO, including managing a complex calendar, prioritizing conflicting needs, and coordinating travel and expense reporting.
• Work closely with the CEO on strategic project planning and implementation, often in confidential and sensitive situations.

Governance and Board Relations

• Serve as the primary liaison between the CEO and Board members, fostering effective communication and relationships.
• Act as the unofficial secretary for the Board of Directors, staffing all Board and committee meetings.
• Prepare agendas, coordinate board materials, draft reports, and produce accurate meeting minutes to establish the organization's legal history.

Executive Office Management

• Manage the executive office as the primary point of contact for the CEO, handling sensitive information with discretion and integrity.
• Organize meetings and events, including logistics, hospitality, technology tools, and follow-up actions.

Stakeholder and Relationship Management

• Act as an ambassador for The Children's Institute, creating and maintaining a positive image of the CEO's office.
• Build and cultivate effective relationships across the organization and with external stakeholders, including community members, donors, and partner agencies.

Administrative and Logistical Support

• Compose routine correspondence and prepare reports with minimal supervision.
• Manage phone calls, voicemails, and mail; ensure timely responses and appropriate distribution.

QUALIFICATIONS

• Bachelor's degree in business administration, nonprofit management, communications, or related field.
• 5–7 years of progressive experience in project coordination, program management, or executive support—preferably in a nonprofit, healthcare, or education setting.
• Proven ability to manage multiple complex projects with competing deadlines.
• Excellent written and verbal communication skills.
• Demonstrated discretion with confidential and sensitive information.
• Strong proficiency with Microsoft 365.
• Clearances Required: Act 73 FBI, Act 34 Criminal and Act 33 Child Abuse

Preferred Certifications

• Certified Administrative Professional (CAP) for administrative excellence,
• Project Management Professional (PMP) or CAPM for project coordination,
• Governance Professional Certification for board-related responsibilities.
• Proficiency credentials such as Microsoft Office Specialist (MOS) are also valued.
• Additionally, the ability to serve as a Notary Public in Pennsylvania or willingness to obtain this designation upon hire is strongly preferred.

Benefits Summary

We're proud to offer generous benefits to our team members. Regular full-time team members are eligible for the following benefits:

• Medical and Prescription insurance-Choice of two health plans and networks
• Dental and Vision-Free coverage for team members.
• Paid Time Off (PTO) and Holidays
• Medical, Bereavement, Educational, & Personal Leaves
• Parental leave (birth & adoption) paid-6 weeks
• 403b Retirement Plan – pre-tax & Roth options; employer match after 1 year
• Student Loan Refinancing Program
• Public Service Loan Forgiveness Program – CI qualifies as non-profit
• Education Assistance/Tuition Reimbursement
• Professional Development/CEU's
• Life and Short- & Long-Term Disability insurance
• Credit Union
• Team Member Recognition Events
• Referral bonus
• CPR-employer paid
• Travel mileage reimbursement at federal rate

Are you looking for a position where you can make a lasting impact in the lives of children and their families? Are you ready to brighten the future of Amazing Children? We want to hear from you

The Children's Institute of Pittsburgh is an Equal Opportunity Employer. We serve a diverse population of children and families, and we want our workforce to reflect that same diversity. We want all interested individuals to feel welcome in applying for a career at our amazing place – we can't wait to meet you

The Children's Institute does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, religious creed, AIDS or HIV status, disability, ancestry, age, gender, sexual orientation, gender identity or expression, genetic information, marital status, union membership, or veteran/military status in employment.