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Hospice - Director, Intake & Admissions
3 weeks ago
JSSA is looking for a Clinical Director with a background in hospice/palliative care and a passion for team leadership and process optimization to become a key contributor to our impactful Hospice program in Montgomery County. This full-time role is an integral part of our hospice leadership team and will assume oversight of the Intake, Admissions, and Sales teams and their corresponding processes.
Responsibilities:
- Lead the end-to-end admissions process, ensuring a seamless transition from initial referral to full admission
- Lead the liaisons in their annual referral goal settings and ensuring they meet the required quota
- Manage a full staff of intake and discharge coordinators, admission nurses and marketing liaisons
- Collaborate with weekend supervisor and weekend intake coordinators to provide continuity of care as it relates to admissions
- Collaborate closely with nurse liaisons and Hospice physicians to determine pre-eligibility of hospice referrals in a timely fashion
- Recruit, train, and onboard new staff members
- Consistently review and optimize the referral, intake, admissions and discharge processes
Qualifications:
- Bachelor degree in Nursing (BSN)
- Masters degree in Nursing (MSN) or related field preferred
- Active RN license to practice in the state of Maryland
- Minimum of 5 years of clinical Hospice or Home Care experience (Admission Nurse, field-based Hospice Nurse, Inpatient Unit Hospice Nurse, or Nurse Manager)
- Minimum of 5 years' experience in managing and providing direction to nursing staff
- Exceptional verbal communication skills for effective interaction with the public, referral sources, and internal hospice staff
- High proficiency with Microsoft Office 365 and electronic medical records
- Homecare Homebase EMR experience highly preferred
- Strong organizational skills and technical aptitude
- Proficient in generating and analyzing productivity reports and other relevant metrics
Benefits:
- Salary range $115-125k
- Hybrid work model for flexibility and work-life balance offered after 90-days of employment
- Supportive and collaborative work environment
- Comprehensive benefits package, including Medical, Prescription, Dental, and Vision insurance, 403b Retirement Plan, Paid Leave (sick/vacation/personal/holidays), and more...
The Jewish Social Service Agency (JSSA) has been helping people across the Washington metropolitan area meet emotional, social, and physical challenges for more than 120 years. A nonsectarian provider, we serve people of all religious backgrounds, races and ethnicities, helping the youngest child to the most fragile senior, from individuals to entire families. JSSA provides services and support to nearly 31,000 individuals a year through our wide range of counseling, educational, specialized employment, in-home support, hospice and nursing care, and social services. We are a growing Agency and strive to be an Employer of Choice. As such we offer a competitive salary and benefits package, a healthy work-life balance, collaborative team environment and many opportunities for personal growth and professional development. We pride ourselves on our mission to be the first place for the Jewish community, as well as the community at large, to turn for clinical and social services of the highest quality that sustain and nurture all who seek assistance. We are an Equal Opportunity Employer. AA/M/F/D
