Skate Guard/Attendants

CITY OF ELKHART – JOB DESCRIPTION

DEPARTMENT

Parks and Recreation

POSITION

NIBCO Skate Guard/Attendants

DIVISION

NIBCO Ice and Water Facility

STATUS

Part-time

CATEGORY

Hourly, $13-$16

FLSA

Non-Exempt

REPORTS TO

NIBCO Ice and Water Park Manager

DATE

2025

JOB SUMMARY

NIBCO Ice Park Skate Guards/Attendants are responsible for the safety of NIBCO patrons by preventing accidents and responding quickly to emergencies; must know and be able to perform ice skating skills; must follow and enforce NIBCO policies and rules at all times; perform routine maintenance to the facility, i.e., sweep, pick up trash, clean restrooms, etc.; must be able to verbally communicate effectively with both public and staff. Participate in in-service trainings.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Monitor and enforce safety regulations on the ice rink. Ensure visitors are following proper safety guidelines, such as wearing appropriate gear and adhering to skating rules.
• Help with the skate rental process and keep an inventory of rental equipment and concessions supplies.
• Regularly inspect and maintain ice skate rental equipment.
• Help with transactions for the admissions, concessions, and skate rental counters.

OTHER DUTIES AND RESPONSIBILITIES

• Assist with the planning and execution of ice park events and programs.
• Communicate with the NIBCO Manager about facility issues and concerns.
• Help maintain food and drink inventory at the concessions stand.
• Assist with facility cleaning on a regular basis.

EDUCATION AND EXPERIENCE

• Must be at least 15 years old with reliable transportation to and from work.
• Basic knowledge of ice skating and familiarity with ice rink rules and safety guidelines.
• First aid training and certification preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

• Must possess a demonstrated level of ability and experience in areas of oral and written communications.
• Ability to handle cash transactions accurately.
• Customer service experience is a plus.
• Ability to work with people and calm/deescalate tense situations when necessary.
• Must be able to effectively prioritize daily work functions.
• Knowledge of or willingness to learn how to sharpen ice skates with machine.

PHYSICAL, MENTAL, AND VISUAL SKILLS

• Must have good ice skating skills. Ability to stop, assist patrons from the ice to their feet when necessary.
• Must have a positive demeanor when in contact with the public.

WORKING CONDITIONS

• Work environment is generally performed in an indoor and outdoor setting. NIBCO Skate Guards will typically work evening hours and weekends. Occasionally hours will also be worked during the week and on holidays for programs and rentals. The park is open from the first week in December to the last week in February so frequent exposure to cold temperatures should be expected.

POST OFFER TESTING REQUIRED

• The City of Elkhart is a Drug Free Workplace. Therefore, successfully passing a post offer drug screen is required (random drug testing may be conducted after employment).
• Background checks producing acceptable BMV and criminal history reports required.

POLICY STATEMENT

• The incumbent is required to possess the knowledge, skills, and abilities, and the physical, mental, and visual skills described in this job description to perform the principal duties, responsibilities and essential job functions.
• This job description is intended to describe the general nature and level of work being performed by the incumbent. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job and other duties and responsibilities include those that are considered incidental or secondary to the overall purpose of this job.
• This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employee holding this position will be required to perform any other job-related duties as requested by the Mayor. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.