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Patient Access Coordinator II PRN

2 weeks ago


Baton Rouge, Louisiana, United States Baton Rouge General Medical Center Full time

Join Our Team as a Patient Access Coordinator

What We're Looking For
Excellent customer service skills and a commitment to patient care

Initiative, teamwork, and respect for privacy and dignity

Two years' experience in Insurance or Patient Registration in a healthcare environment (Associate or BA degree in a business-related field may substitute for experience, as approved)

Customer Service Experience Required
High School Diploma or GED required; higher education preferred

Intermediate computer skills (Windows, Excel, Word, Outlook)

CHAA certification preferred within 6 months of hire

Ability to enter data using multiple computer applications

Excellent telephone and communication skills

Basic knowledge of medical terminology

Why You'll Love Working With Us: At Baton Rouge General, our patients aren't the only people we take care of; we take care of our team too. We are proud to offer our employees the benefits and resources they need to be their best selves at work and at home.

Comprehensive benefits program for you and your family

Professional development and support

Generous paid time off, flexible positions, and our Baton Rouge General Fit program

Nationally and locally recognized leader in quality and ranked one of the best healthcare employers in the state

Check out our employee perks:

What You Will Do: Provide excellent customer service during the patient access/intake process, executing patient access through the continuum of the revenue cycle to support efficiency, cost reduction, and service improvement. Perform duties according to established hospital procedures for the age population served, as defined in the department's scope of service.

Essential Job Functions
Facilitate patient safety with accurate and timely patient identification

Complete patient access processes (pre-registration, registration, collections) timely and accurately

Conduct confidential and professional interviews for patient registration and discharge collections

Request, collect, and receipt monies according to financial policies

Activate accounts and disseminate charts appropriately

Function as Lead for patient access/intake process when Supervisor or Director is not on duty

Assist in audits, denial reports, and staff education on procedures and processes

Perform all other duties as assigned

What Sets BRG Apart: At Baton Rouge General, we are a community of compassionate, caring individuals who set the bar when it comes to healthcare excellence. Our mission is to preserve and restore health, one person at a time. From clinical to non-clinical – what you do here matters.

With over 600 licensed beds between three campuses, Baton Rouge General offers the full spectrum of care from delivering newborns to providing end-of-life support through hospice. With clinics located throughout Baton Rouge and the surrounding areas, our physician group provides patients with comprehensive care and a full suite of specialties, including internal and family medicine and specialty care.

Ready to be part of a team that values your skills and dedication? Apply now and take the next step in your career with us.