Front of House Manager

1 day ago

Hollywood, Florida, United States Chick-fil-A Full time

Responsibilities include:

  • Direct the daily operations of a quick service restaurant
  • Ensure compliance with company standards in all areas of operations, including: production, preparation, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting, financial accountability
  • Insures that Team Members follow recipes and read tickets to accurately prepare all orders.
  • Insures that Team Members are extremely accurate with weights and measurements for all recipe items.
  • Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
  • Insures that workstations are clean at all times.
  • Insures that cashiers follow cash handling procedures at all times.
  • Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
  • Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
  • Perform any of the tasks above as needed throughout shift.
  • Addresses guest issues that may arise; consults with management regarding complex issues.
  • Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
  • Communicates employee performance and policy/procedure violations to management for appropriate handling.
  • Strictly adheres to all Company policies and procedures.

Job Characteristics:

  • 40-50 Hours per week
  • Great Opportunities for Advancement With this position, you have the potential to one day become a Franchisee

Requirements

  • You will be required to demonstrate a high level of professionalism, with excellent communication skills.
  • You must have the ability to take initiative and possess skills for problem solving and conflict resolution.
  • You also must be efficient and detail-oriented with a strong customer focus.
  • Must have previous Management Experience. 

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