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Community Donation Site Driver/Attendant

5 hours ago

Augusta, Maine, United States GOODWILL INDUSTRIES OF MIDDLE GA Full time
Job Details Job Location: Wrightsboro Retail - Augusta, GA 30909 Education Level: High School Travel Percentage: Up to 25% Job Shift: DayBasic Function

The Community Donation Site Driver/Attendant is responsible for transporting donations to mobile sites, safely operating the donation truck, and providing excellent customer service to donors. This role includes maintaining a clean, organized donation site, safeguarding donations, and representing Goodwill with professionalism in the community.

Principal Duties and Responsibilities

  • Provide professional and courteous service to all donors, ensuring a positive donation experience.

  • Safely drive the donation truck to and from mobile donation sites as scheduled.

  • Greet donors promptly and assist in unloading donations safely.

  • Issue accurate donation receipts upon request.

  • Sort donations by category (textiles, wares, salvage, trash, etc.) and place them in appropriate containers.

  • Safeguard donations until they are transported to the distribution center.

  • Maintain a clean, organized, and hazard-free donation site, including surrounding areas.

  • Report any incidents, accidents, or safety concerns immediately and complete necessary documentation.

  • Monitor donation containers to prevent overflow and notify supervisor when pickups are needed.

  • Serve as a positive ambassador of Goodwill's mission in the community.

Qualifications
Education

  • High school diploma or equivalent preferred.

  • Requirement may be waived based on relevant experience or specialized skills.


Experience, Skills & Knowledge

  • Valid driver's license with clean Motor Vehicle Record (MVR) required.

  • Strong customer service and communication skills.

  • Ability to work independently with minimal supervision.

  • Ability to lift, push, and pull up to 50 lbs. regularly.

  • Ability to read, write, and perform basic math.

  • Ability to listen, follow instructions, and ask questions for clarity.

  • Previous retail, warehouse, transportation, or customer service experience preferred.


Physical Demands

  • Ability to stand for extended periods and work outdoors in varying weather conditions.

  • Frequent lifting, bending, and moving of donations.

  • Ability to sit for extended periods while driving.

  • Ability to work up to 8 hours per day.


Internal/External Contacts

  • Regular interaction with donors, customers, and the general public.

  • Daily contact with store managers, truck drivers, and transportation staff.