Business Sales Operations Analyst

At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities.

We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life.

The Sales Operations Analyst will help increase efficiency in the business sales organization and support the sales teams in their daily functions to reach optimal success.

Responsibilities:

• Attend sales team meetings to gather insights on sales tool usage and identify issues
• Create and maintain key metrics related to sales operations and revenue performance
• Manage and update sales tools, sales training, and applications supporting sales data, including CRM and billing databases
• Develop and maintain Sales and Sales Engineering SharePoint sites
• Collaborate with cross-functional teams (product development, engineering, sales management, and marketing) to ensure accurate and up-to-date documentation
• Support sales teams to achieve or exceed monthly recurring revenue goals
• Evaluate and improve current sales processes
• Work closely with CRM administrators to identify automation opportunities and present them to stakeholders
• If automation opportunities are approved, create and execute project plans
• Collaborate with leadership to create visual flowcharts of current processes
• Work with sales teams to understand and enhance sales revenue processes
• Support the Sales Operations team in skill development and identifying areas for improvement
• Perform other duties as assigned by the Manager

Education:

• Bachelor's degree in Business, Marketing, or a related field, or equivalent work/military experience
• Telecommunications or related industry experience preferred
• Additional professional qualifications are a plus

Experience:

• 5+ years of experience in business sales or a similar field

Skills / Knowledge / Abilities:

To excel as an operations analyst, the following skills are required:

• Excellent organizational skills
• High proficiency with spreadsheet applications
• Strong technical and computer skills
• Ability to work non-traditional hours (evenings and weekends)
• Strong attention to detail and ability to complete documentation accurately

Key skills for success in this position include:

• Effective communication and IT fluency
• Creativity and problem-solving abilities
• In-depth industry knowledge and awareness of current events
• Ability to handle pressure and meet deadlines
• Skill in prioritizing tasks
• Strong time management and organizational skills

Requirements:

• Remain upright on feet for extended periods
• Remain stationary for extended periods
• Ability to communicate information
• Ability to operate a computer
• Possess/Maintain a valid Driver's License
• Travel requirement: 25%

People are our passion. At ALLO, we don't treat you like a number. You're a human being.

Get ready to plug into the perks at ALLO:

• Free internet? You bet. Plus, awesome discounts on other ALLO services.
• Retirement Plan: The fiber future isn't the only one we care about. We match your 401(k) savings up to 5%.
• Health and Wellness: Participate in quarterly wellness challenges, and we'll deposit extra cash into your checking or health savings accounts.
• Benefits: Our benefits include medical, vision, and dental with low employee costs. Not to mention generous Earned Time Off (ETO) program.
• Sponsorships: Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities.
• Tuition Assistance: Have a thirst for knowledge? We like that, which is why we're proud to offer assistance with the cost of your tuition.

ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people.

Benefit eligibility depends on the position and employment status. The available benefits differ for interns, contingent workers, and part-time team members.

Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting at

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ALLO is a Drug Free and Tobacco Free Workplace.