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Senior Program Manager

2 weeks ago

Providence, Rhode Island, United States Genius Talent Veranex Full time

Veranex believes that the best way to impact the health and wellness of our global society is through technological innovation. We pride ourselves in taking a human-centered approach to design and deliver the highest quality products to solve healthcare's toughest problems. Despite over 30 years of experience in engineering, design, and consulting, we still embrace our start-up culture that challenges us to continually evolve the way we do business, push the boundaries of breakthrough technology, and reflect the ever-changing needs of our clients, employees, and society.   

We are a company of problem solvers, inventors, artists, teachers, teammates, and friends. We value that differences that make us unique and embrace different ways of thought.  

Our growing company offers a high-energy, high-achieving, collaborative culture that fosters a creative spirit while exceeding client expectations. We offer tremendous opportunity for professional development, rewarding projects, competitive salaries, an excellent benefits package, and summer hours  

Position: The Senior Program Manager, Diagnostics  has 8+ years of experience in consumer product development and/or medical equipment and device development. Reporting to the Director of Program Management, this individual manages and executes program direction in accordance with the client and development team goals. In addition, this individual has experience with leading and directing business development initiatives regarding specific clients.  

Nature of Role:  The Senior Program Manager, Diagnostics will be responsible for managing major/complex programs and leading various disciplines in executing the required deliverables. It is expected that these programs require discipline leaders and multiple team interfaces. The ability to interact with clients from project initiation through the entire development process is a must.   

  The following key attributes are required:   

Flexibility to perform and manage a wide range of activities and willingness to "wear many hats"  Outstanding people skills; friendly, confident, competent, great communicator, honest, and sincere  Must be a dynamic personality and willing to work within a collaborative team environment  Energetic, proactive self-starter who enjoys challenges and variety  

Responsibilities: 

Client /Team Management responsibility including overall client satisfaction, profitability, etc.   Overall responsibility to ensure client program is maintained.  Awareness of client satisfaction level and client needs for differing levels of service.  Maintain program oversight (over all disciplines) Ensure individual discipline leaders are aware of client overall objectives and their responsibilities to the specific programs. Escalate any issues as appropriate to higher level management.    Sound program management skills, including task scheduling, budget tracking,    Develop and Maintain schedule, ensure schedule has been reviewed by internal supervisor. Schedule will include resource needs to accomplish tasks. Schedule and resource need to be submitted to VPPM & VPSO at the beginning of the phase and updated on a monthly basis.  Ensure proposal deliverables are completed on time and within budget   Ensure program is compliant with the Veranex product development process, including Veranex's SOP's guidelines.  Submit signed proposal and/or PO with program budget breakdown to accounting and business development by accurately completing the project setup sheet at the beginning of each phase.  Ensure invoicing is done within the 1st 5 business days of the following month. Ensure that any out of scope work is approved by either the client and/or internally.   Ensure that the appropriate filing structure in the WIP/ Smarteam, CTS, etc. is setup.  Advocate and maintain appropriate resource loadings needed to maintain project deliverables, including budget and schedule.  Ensure team members are accurately entering their hours into the accounting system on a weekly basis.  Ensure program profitability.  Conduct post-mortem with team members and appropriate senior management on each phase during the program    Ability to organize and communicate high-level presentations to clients, clinicians, and participating teams, as necessary   Develop with team, appropriate presentations of activities during each phase of program. Ensure that each presentation is reviewed internally by senior management prior to submitting to client/other.  Maintain day-to-day relationships with client companies  Submit weekly project status dashboards to internal management and/or client.  Ensure meeting agendas are submitted prior to and utilized during meetings.    Demonstrated ability to direct and manage resources, make decisions, solve problem, exercise good judgment & flexibility and maintain budgets and schedule   Ensure that each team member is aware in writing the time (work effort and duration) allotted for activities.  Coordinate all aspects of program activities, between the client and Veranex industrial design, engineering, quality, regulatory, testing, documentation, etc.    Ability to communicate with vendors and to proactively monitor internal resources to ensure all products are developed within cost targets and delivered on schedule   Ensure Veranex is meeting the needs of the client and that the device will be successful in the marketplace  

Medical Specific:   

  • Familiarity in the design of complex medical capital equipment as well as disposable devices   
  • Familiarity with appropriate FDA, QSR, and ISO regulations: design controls, document controls, design verification and validation, hazard analysis techniques, regulatory approval methods, and overall medical device industry knowledge   
  • Manage the design and development of complex electro-mechanical medical devices and equipment   Other experience:   
  • Experience with a variety of manufacturing processes, including injection molding of plastics, machining methods, rapid prototyping techniques, sheet metal fabrication, etc.   
  • Experience in leading brainstorming activities.   
  • Understanding of Industrial Design & research activities and their interface with engineering.   
  • Understanding of Mechanical engineering development process utilizing 3D CAD or related engineering software techniques   
  • Understanding of electronics and software development   
  • Understanding of Voice of the Customer research activities and process R1349