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Operations Analyst

2 weeks ago

Scranton, Pennsylvania, United States Bank of America Full time

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us
 

Job Description:
This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing.

Line of Business Specific Description: 

About Sanctions Screening Center of Excellence: The Center of Excellence for economic sanctions monitoring is part of Global Payment Operations (GPO). GPO is the central hub for Bank of America in playing a monumental and mission critical role in establishing, servicing, supporting and monitoring two of the most widely used electronic payment processing vehicles – Wire and ACH – in the financial services arena worldwide.  GPO is also accountable for the SSCoE (Sanctions Screening Center of Excellence) that reviews all of Bank of America's customers and transactions to ensure compliance with Bank of America's Economic Sanctions Program. SSCoE serves BAML's eight lines of business, delivering global, regional and local capabilities through secure, fast and reliable technology, and people with the knowledge and experience to deliver timely and accurate review of all sanctions alerts across all products of Bank of America. Team also has the responsibility to provide support to client facing teams and clients where needed to educate on compliance program, drive better quality of data defining the customer and their day-to-day banking transactions.

Responsibilities:

  • Investigate Office of Foreign Assets Control (OFAC) alerts for both domestic and international consumer, commercial and wholesale bank businesses or services functions

  • Reviewing and processing OFAC transactions to meet compliance requirements

  • Performs item processing functions under moderate supervision within a process that has built-in checks and balances.

  • Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers/clients.

  • Basic level reporting

  • Assists with coordination of implementation for products, services, and operational solutions

  • Supports the design, documentation, implementation, and monitoring of new products and services

  • Provides guidance regarding procedural, technical, and operational changes

  • Expands business products knowledge within operations environment

  • Builds network by developing relationships with partners and teammates

  • Inspects data to identify issues and trends

  • Collects and interprets data to validate operational processes

Required Qualifications:

  • Minimum of 1 year experience in finance and/or compliance.

  • Must have experience working in a highly regulated production environment.

  • Ability to remain focused in a repetitive environment.

  • Ability to navigate through multiple systems while maintaining data integrity

  • Analytical and detail oriented; ability to make accurate and timely decisions

  • Good oral and written communications skills

  • PC proficiency and excellent keyboarding/typing skills/data entry

  • Ability to work independently, as well as, within a team

  • Overtime as required

Desired Qualifications:

  • Previous Economic Sanctions, AML, Wire Transaction and/or previous Compliance experience highly desired.

  • College degree or equivalent work experience desired

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.

  • Excels in working among diverse viewpoints to determine the best path forward.

  • Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner

  • Commitment to challenging the status quo and promoting positive change.

  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.

  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

Skills:

  • Attention to Detail

  • Customer and Client Focus

  • Monitoring, Surveillance, and Testing

  • Process Performance Management

  • Research

  • Adaptability

  • Business Analytics

  • Critical Thinking

  • Reporting

  • Written Communications

  • Data Management

  • Policies, Procedures, and Guidelines Management

  • Process Design

  • Process Effectiveness

  • Strategic Thinking

Shift:

3rd shift (United States of America)

Hours Per Week: 

40