Storeroom Attendant

Job Description Summary

The Storeroom Attendant is responsible for efficient receiving and distribution of hotel's food and beverage goods and services and to assist in receiving and distributing of guests' goods. He/she is also responsible for assisting with Food & Beverage controls through turnover, inventories and maintaining par stock levels in accordance with hotel business levels.

Job Description

Key Job Functions

• Receive food, beverage and other items in a manner prescribed by each outlet as it relates to proper rotation, stocking, pricing, and storage.
• Issue food and beverage goods by following the proper issuing procedures prescribed by the outlet's policies and procedures, which include recording, pricing, rotation, and delivery to authorized requesting employees.
• Maintain food and beverage par levels for all items as required by management.
• Maintain good record keeping of all items received and issued to minimize any storeroom variances, in accordance with established Food & Beverage procedures.
• Help pull and distribute liquor requisitions.
• Check in, sort, and properly distribute FedEx, UPS, and USPS packages.
• Ensure loading dock is clean and organized.
• Must be willing and able to perform all tasks outlined in the attached job description document.
• Pull and fill all banquet orders the day before and empty returns properly
• Take part in monthly inventories.
• Report all breakage, spoilage, and stock shortages to the storeroom manager.
• Build solid relationship with your Colleagues
• Treat colleagues with respect and dignity
• Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description
• Deliver Passionate & Engaging Service to our Guests
• You will be passionate and truly engaged in taking care of our guests,  recognizing individual guests and anticipating their unique needs in order to exceed their expectations
• You will consistently deliver our GUEST model:
  • Greet or welcome everyone, warmly with a smile
  • Use eye and ear contact and guest's name
  • Establish/anticipate needs
  • Solve and own all requests/complaints
  • Thank everyone

Additional Job Information/Anticipated

Pay Range

Qualifications and Skills

A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.

• Track record of delivering exceptional guest or client experience.
• Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates.
• Strong communication skills
• Appropriate professional appearance and demeanor
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. 
• Ability to read and comprehend simple instructions, short correspondence, and memos. 

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, talk or hear. The employee is occasionally required to use hands, reach, stoop, kneel, crouch and crawl. The employee must occasionally lift and/or move up to 100 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions; extreme cold and extreme heat. The noise level in the work environment is usually moderate.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. 

---