Care Coordinator

2 weeks ago

Atlanta, Georgia, United States Second Chance Case Management Full time

About Us

At Second Chance Case Management, we are a professional, innovative, and mission-driven team that combines compassion with excellence. We help individuals who meet nursing home level of care remain in their homes and communities by coordinating in-home support tailored to their specific needs.

We believe care begins inside our organization and then overflows to the people we serve. If you're looking for a purpose-driven role with flexibility, support, and the opportunity to grow, you've found the right place.

Work Environment & Perks

  • Hybrid schedule: Work from home, drive to local in-home visits, and come to the office once per month
  • Flexible hours with autonomy over your daily schedule
  • Relaxed, supportive, and positive company culture
  • Opportunities for growth and advancement
  • On-the-job training and mentoring
  • Company perks and wellness-oriented leadership
  • Casual/business casual attire
  • PTO

About the Role

As a Care Coordinator, you'll serve as a lifeline and advocate for our elderly and disabled members, helping them receive the services they need to remain safely in their homes. You'll be assigned a caseload and will visit members every 90 days, maintain regular phone contact, and keep their care plans up to date based on their evolving needs. This is a hybrid role requiring local travel and monthly in-office presence (Atlanta location).

Key Responsibilities

  • Conduct in-home visits every 90 days and monthly follow-ups via phone/text/email
  • Build strong relationships with clients and caregivers to assess needs and services.
  • Monitor care delivery to ensure services meet client needs effectively
  • Coordinate services and collaborate with providers, family members, and medical professionals
  • Maintain up-to-date, confidential case documentation
  • Assist in arranging emergency or enhanced community-based services as needed
  • Participate in case conferences with nurses (RNs/LPNs) to ensure care plans align
  • Identify and advocate for non-traditional services that enhance client well-being
  • Maintain consistent communication with your supervisor and participate in team trainings
  • Report any signs of suspected abuse, neglect, or exploitation
  • Travel within your assigned territory to serve members and attend weekly team meetings at the office

What You Bring

  • Bachelor's degree in Social Work, Sociology, Psychology, or a related field
  • Strong communication, organization, and time management skills
  • A heart for helping others, especially vulnerable populations
  • Ability to work independently and problem-solve in real time
  • Comfort with technology and case documentation tools
  • Reliable transportation and willingness to travel locally

Preferred but Not Required

  • Experience with Georgia's CCSP/EDWP Waiver Programs
  • Background in case management, healthcare, or home health

Why Join Second Chance?

Because here, you matter. We equip you with the training, support, and encouragement you need to succeed. We're a growing company with opportunities to advance and a culture rooted in service, gratitude, and excellence.

If you're ready to make a real difference and thrive in a flexible, fulfilling role, we invite you to apply today.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

  • Flexible schedule
  • Opportunities for advancement
  • Paid sick time
  • Paid time off
  • Paid training
  • Professional development assistance

Work Location: Hybrid remote in Atlanta, GA 30339

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