Patient Care Specialist
2 weeks ago
Department and Name: Cardiology- Structural Heart Ctr- SNGH PBB
Physical Location: Norfolk, VA
Location Type: On-Site
Employment Status: Regular-Full time
Shift: First (Days)
Posted Date: October 8, 2025
Job Overview
Sentara Norfolk General Hospital (SNGH) Cardiology Specialists Clinic is now hiring a Full-Time Patient Care Specialist based in Norfolk, VA
Hours: Monday-Friday 830am – 5pm, NO Weekends, NO Nights
Overview
As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click
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to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.
Education
- HS Diploma
- Associate Level degree or higher in lieu of the required experience will be considered
Experience
- 3 years Customer Service experience required
- 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers required
Keywords: Patient Care Representative, Talroo-Allied Health, Medical Office
About Us
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