Customer Service Gate Agent

5 hours ago

Harrisburg, Pennsylvania, United States Piedmont Airlines Full time

We can't wait to share our passion for aviation with you Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Gate Agent in our Ground Handling Department. The primary responsibility of the position is assisting passengers with boarding the aircraft. This role monitors computerized passenger boarding, assists customers with special needs, and changes customer flight itinerary as required. The successful candidate will be able to successfully complete the Gate Agent training course, lift seventy (70) pounds, and work all shifts. This position will report to the General Manager.

Essential Duties:

  • Assist passengers in boarding and disembarking flights

  • Monitor computerized passenger boarding

  • Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors

  • Change customer flight itinerary and seat assignments as required

  • Operate the Jetway

  • Work as a team to provide excellent customer service and meet corporate objectives

Job Qualifications and Competencies:

  • Successful completion of training course

  • Ability to meet company goals and customer expectations in a high energy environment

  • Effective communication skills

  • Ability to organize, prioritize, and multitask

Preferred Qualifications:

  • Previous airline experience    

  • Previous employment as a front-line customer service provider

  • Basic knowledge of computer applications and programs

Work Environment:

  • Use of telephones, computers, and other office equipment

  • Airport ramp environment, subject to varied weather conditions and elevated noise levels

  • All shifts including weekends, nights, holidays and/or irregular shifts

Physical Requirements:

  • Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs

  • Handle objects up to 70 pounds

  • Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network.  Medical and dental available.

Starting Rate:

$15.29/Hourly

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ​

In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.

Job Application Deadline:

February 6, 2026Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.

  • Customer Service Representative

    4 hours ago

    Harrisburg, Pennsylvania, United States Sharon Stump - State Farm Agency Full time

    Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set.We seek an energetic professional interested in helping our business grow through...

  • Guest Service Agent

    4 hours ago

    Harrisburg, Pennsylvania, United States TWIN TIER HOSPITALITY Full time $11

    Job Details Job Location: Holiday Inn Express Harrisburg East - Harrisburg, PA 17109 Position Type: Full Time Salary Range: $ $11.00 Hourly Job Shift: AnyPOSITION SUMMARYCheck-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all SOPs...

  • Insurance Sales Agent

    5 hours ago

    Harrisburg, Pennsylvania, United States AAA Central Penn Full time

    Love Sales? Obsessed with Helping People? Let's Talk about our Insurance Sales AgentWe're not just the folks who show up when your car breaks down (although we are great at that). At AAA Central Penn, we're also insurance pros and protectors of your cherished assets – and we're looking for someone like YOU to join our teamWhat makes you the perfect...

  • Customer Service Representative

    4 hours ago

    Harrisburg, Pennsylvania, United States CVS Health Full time

    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for...

  • Technical Support Agent

    60 minutes ago

    Harrisburg, Pennsylvania, United States CJ Pony Parts, Inc. Full time

    Technical Support Agent - Call CenterLocation: On-site in Harrisburg, PA or Las Vegas, NV - Hybrid available after probationary period.Employment Type: Full-Time | Non-ExemptPay: $22 per hourSchedule: Monday to Friday; multiple set schedules available between 8am and 8pm ESTPosition SummaryThe Call Center Automotive Technical Support Agent provides expert...

  • Technical Support Agent

    5 hours ago

    Harrisburg, Pennsylvania, United States CJ Pony Parts Full time

    Technical Support Agent - Call CenterLocation: On-site in Harrisburg, PA or Las Vegas, NV - Hybrid available after probationary period.Employment Type: Full-Time | Non-ExemptPay: $22 per hourSchedule: Monday to Friday; multiple set schedules available between 8am and 8pm ESTPosition SummaryThe Call Center Automotive Technical Support Agent provides expert...

  • Agent in Training

    3 hours ago

    Harrisburg, Pennsylvania, United States Farmers Insurance Feliciano Agency Full time

    Job OverviewJoin our Fortune 500 Company with Farmers Insurance. We are looking for the next insurance sales leaders in the greater Harrisburg and York regions. If you are an experienced sales leader individuals with self-motivation to continually learn and improve your knowledge and skills to take control of your earnings and build your insurance career. -...

  • Independent Insurance Agent

    2 hours ago

    Harrisburg, Pennsylvania, United States SFG & NCC Full time

    Experienced Medicare Insurance Agent – Partner with a Leading FMONational Contracting Center (NCC) | RemoteExpand your Medicare business with the support of a trusted Field Marketing Organization (FMO).National Contracting Center (NCC) partners with experienced Medicare agents across the country, providing the tools, carrier access, and marketing support...

  • Independent Insurance Agent

    2 hours ago

    Harrisburg, Pennsylvania, United States SFG & NCC Full time

    Experienced Medicare Insurance Agent – Partner with a Leading FMONational Contracting Center (NCC) | RemoteExpand your Medicare business with the support of a trusted Field Marketing Organization (FMO).National Contracting Center (NCC) partners with experienced Medicare agents across the country, providing the tools, carrier access, and marketing support...

  • Financial Services Professional

    5 hours ago

    Harrisburg, Pennsylvania, United States New York Life Insurance Company Full time

    Financial Services ProfessionalAre you a leader who has the following traits?• Competitive• Entrepreneurial• Coachable• Communicative• Self-disciplined• AuthenticIf the answer is yes, consider becoming an insurance agent* to drive positive impact in the lives of families every day. At New York Life, you're in control of your career journey....