Quality Assurance Coordinator

Job Summary:

The Multi-Site Quality Assurance Coordinator plays a key role in ensuring compliance with quality standards across a network of company-operated and third-party logistics (3PL) warehouses handling life science (food, feed, pharmaceutical, Beauty & Care) and material science ingredients. This position supports the consistent application of the company's Quality Management System by coordinating quality-related activities, monitoring site practices, and ensuring adherence to regulatory, industry, and corporate requirements.

The Coordinator is responsible for supporting internal and external audit readiness, maintaining site-level documentation, and ensuring that deviations, complaints, and incidents are properly documented, investigated, and closed in collaboration with operations and QA management. The role also contributes to sustaining quality certifications, monitoring corrective and preventive actions, and promoting continuous improvement in warehouse and 3PL operations.

By working closely with warehouse teams, 3PL partners, and QA leadership, the Multi-Site QA Coordinator helps safeguard product integrity, traceability, and compliance, while fostering a culture of accountability and operational excellence across all assigned facilities.

Job Description:

• Support the implementation of global and regional QA policies across assigned company warehouses and 3PL facilities, ensuring local adherence to established standards.
• Maintain and update site-level quality documentation (procedures, work instructions, records) in alignment with the regional quality manual and regulatory requirements.
• Coordinate and participate in internal audits at warehouses and 3PLs, ensuring findings are documented and corrective actions are tracked to closure.
• Prepare sites for external audits and inspections, supporting warehouse teams in implementing recommendations and verifying completion of corrective actions.
• Monitor and document deviations and incidents (including misloads), coordinating with site teams and 3PL partners to ensure timely corrective and preventive actions.
• Ensure customer complaints and quality incidents are logged, investigated, and resolved in collaboration with operations and QA management.
• Track and verify the effectiveness of corrective actions, ensuring improvements are sustained at the site level.
• Monitor quality control activities performed by operations teams, verifying adherence to defined procedures and standards.
• Support the implementation of quality process controls (e.g., cleaning, traceability, changeover protocols), ensuring consistency across multiple sites.
• Assist in recall activities by coordinating site-level actions, gathering documentation, and communicating with stakeholders as directed by QA management.
• Maintain technical documentation and regulatory records for assigned warehouses and 3PLs, ensuring availability and accuracy for audits.
• Collect and report quality performance indicators (KPIs) from sites and 3PLs, providing data to QA management for analysis and continuous improvement.
• Support change management processes by ensuring quality requirements are considered in operational changes and new procedures.
• Provide training and guidance to warehouse and 3PL staff on quality procedures, fostering awareness and compliance.
• Contribute to harmonization initiatives by sharing best practices and supporting alignment of procedures across multiple facilities.

Education and Experience:

• Bachelor's degree in Life Sciences, Quality Management, Engineering, Food Science, Pharmacy, or a related discipline. A Master's degree is an advantage but not required.
• Minimum 3–5 years of experience in Quality Assurance within regulated industries (food, pharmaceutical, cosmetics, or feed). Experience in life science manufacturing or value-added services (e.g., repacking, blending, re-labelling) is highly desirable.
• Regulatory Knowledge: Working knowledge of relevant regulatory frameworks and standards such as GDP, GMP, ISO 9001, HACCP, FSSC 22000, BRC, GMP+, SQF, and familiarity with FDA/EMA expectations.
• Practical experience in implementing and maintaining site-level quality systems (SOPs, deviations, CAPAs, complaint handling, change control, traceability). Experience in supporting and participating in internal audits and coordinating external audits (regulatory, customer, certification bodies). Ability to follow up on findings and ensure timely closure of corrective actions.
• Strong skills in maintaining and updating quality documentation (procedures, records, technical files) to ensure compliance and audit readiness.
• Ability to collect, review, and interpret quality performance data, identify trends, and escalate risks to QA management.
• Excellent communication and interpersonal skills, with the ability to work effectively with warehouse staff, 3PL partners, and cross-functional teams.
• Proactive, detail-oriented mindset with strong organizational skills to manage deviations, complaints, and recall support activities.
• Demonstrated ability to identify process gaps and contribute to harmonization and improvement initiatives across multiple sites.
• Willingness to travel between company warehouses and 3PL facilities as required to support quality oversight and training.

We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.

• Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.
• Paid parental leave
• Education assistance program
• Employee assistance program
• Various healthcare plan options as well as 401(k)

INTERESTED?

We look forward receiving your application.

Brenntag and its subsidiary companies will provide equal employment opportunities to all applicants without regard to any category protected by federal, state or local law, including as applicable, applicant's actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression (including transgender status), gender (including pregnancy, childbirth, lactation and related medical condition), genetic information, military service, national origin, ancestry, citizenship status, age, veteran status, physical or mental disability, protected medical condition as defined by applicable federal, state or local law, political affiliation, marital status, membership in an employee organization, parental status, expunged juvenile record, or any other status protected by federal, state, or local law. Brenntag will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal, state, or local law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.

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