Program Aide

6 days ago


Chicago, Illinois, United States Cornerstone Community Outreach Sylvia Family Program Full time $32,000 - $40,000 per year

Job Title: Program Aide

Program: Naomi Women Program

Organization: Cornerstone Community Outreach

Location: Chicago, IL (Uptown)

Job Type: Full-Time

Reports to: Program Manager

Pay: $17

Organization Description

Cornerstone Community Outreach (CCO) is a well‑established Chicago nonprofit—founded in 1989—with a powerful mission: Addressing Homelessness, Providing Shelter, Accepting People, Finding Home.

Located in Uptown, Chicago, our programs provide shelter for single women, single men, intact families, and single parent/guardian families. Our wraparound services include casework, three meals a day, a food pantry, and a "free" store with gently used clothes, baby items, and household items.

They operate four core programs across multiple properties:

  • Hannah Shelter, for single mothers and children
  • Sylvia Shelter, for intact families of all kinds
  • Naomi Shelter for Women
  • Naomi Shelter for Men

Job Summary

Assist with daily operations of our residential programs, ensuring that clients are welcomed into a safe, respectful and well-organized environment. The Program Aide works closely with program staff to meet client needs, uphold program guidelines, and maintain a compassionate atmosphere that promotes dignity and hope.

Key Responsibilities

  • Assist staff with the coordination and delivery of daily shelter and program services
  • Welcome new clients, explaining program rules and procedures
  • Exhibit awareness and sensitivity to the cultural/linguistic differences of clients, volunteers, staff, and community partners.
  • Be compassionate yet firm and willing to learn and practice "Trauma Informed Care" with all clients
  • Support clients in accessing meals, resources, and basic needs items
  • Distribute supplies such as bedding, hygiene products, and clothing
  • Help maintain safety and cleanliness
  • Conduct rounds to ensure program rules are followed and the environment remains respectful
  • Maintain accurate logs and incident reports.
  • Collaborate with staff, volunteers and interns to ensure smooth program operation.
  • Perform other duties as designed by the Program Manager

Qualifications

  • High school diploma or equivalent; experience in shelter, social services or community programs preferred.
  • Strong interpersonal and communication skills; ability to work with diverse populations in crisis.
  • Dependable, organized, and able to multitask in a fast-paced environment
  • Ability to remain calm and professional in challenging situations
  • Basic computer skills for data entry and recordkeeping
  • Ability to lift up to 30 pounds or more on occasion as job as required by job duties·

Other Requirements

  • Must be able to pass a background check and sex offender screening

Benefits

  • Employee funded IL Secure Choice Retirement Fund
  • Health, Dental and Vision Insurance
  • Paid Time off
  • 9 Paid Holidays per Year

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off

Work Location: In person


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