Program Aide
6 days ago
Job Title: Program Aide
Program: Naomi Women Program
Organization: Cornerstone Community Outreach
Location: Chicago, IL (Uptown)
Job Type: Full-Time
Reports to: Program Manager
Pay: $17
Organization Description
Cornerstone Community Outreach (CCO) is a well‑established Chicago nonprofit—founded in 1989—with a powerful mission: Addressing Homelessness, Providing Shelter, Accepting People, Finding Home.
Located in Uptown, Chicago, our programs provide shelter for single women, single men, intact families, and single parent/guardian families. Our wraparound services include casework, three meals a day, a food pantry, and a "free" store with gently used clothes, baby items, and household items.
They operate four core programs across multiple properties:
- Hannah Shelter, for single mothers and children
- Sylvia Shelter, for intact families of all kinds
- Naomi Shelter for Women
- Naomi Shelter for Men
Job Summary
Assist with daily operations of our residential programs, ensuring that clients are welcomed into a safe, respectful and well-organized environment. The Program Aide works closely with program staff to meet client needs, uphold program guidelines, and maintain a compassionate atmosphere that promotes dignity and hope.
Key Responsibilities
- Assist staff with the coordination and delivery of daily shelter and program services
- Welcome new clients, explaining program rules and procedures
- Exhibit awareness and sensitivity to the cultural/linguistic differences of clients, volunteers, staff, and community partners.
- Be compassionate yet firm and willing to learn and practice "Trauma Informed Care" with all clients
- Support clients in accessing meals, resources, and basic needs items
- Distribute supplies such as bedding, hygiene products, and clothing
- Help maintain safety and cleanliness
- Conduct rounds to ensure program rules are followed and the environment remains respectful
- Maintain accurate logs and incident reports.
- Collaborate with staff, volunteers and interns to ensure smooth program operation.
- Perform other duties as designed by the Program Manager
Qualifications
- High school diploma or equivalent; experience in shelter, social services or community programs preferred.
- Strong interpersonal and communication skills; ability to work with diverse populations in crisis.
- Dependable, organized, and able to multitask in a fast-paced environment
- Ability to remain calm and professional in challenging situations
- Basic computer skills for data entry and recordkeeping
- Ability to lift up to 30 pounds or more on occasion as job as required by job duties·
Other Requirements
- Must be able to pass a background check and sex offender screening
Benefits
- Employee funded IL Secure Choice Retirement Fund
- Health, Dental and Vision Insurance
- Paid Time off
- 9 Paid Holidays per Year
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
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