Patient Care Coordinator

7 days ago

Cleveland, Ohio, United States Care Alliance Health Center Full time
Mission Statement:

To transform lives by providing exceptional, accessible, and compassionate healthcare experiences for all.

Position Summary: Working with Care Alliance Health Center patients as part of the Patient- Centered Medical team, Patient Care Coordinators address and reduce barriers to care. Activities include health care navigation, benefits enrolment and usage, population-specific interventions, community case management, and patient advocacy.    Task Responsibilities: (Include but are not limited to:)
  • Screen patients for eligibility, support enrolment, recertification, and follow-up as appropriate. 
  • Benefits may include Medicaid, Medicare, SSI/SSDI, CHAP, SNAP, WIC, etc.
  • Based on provider referral and patient screening, connect patients to available community resources such as reduced fare bus tickets, housing support, income and food support, job training, etc. 
  • Support patient comprehension of their diagnosis, treatment plan, and next steps, and connect patients to the appropriate licensed clinical professional.
  • Work with providers to coordinate specialty care outside Care Alliance.
  • Assist patients with scheduling appointments, coordinating prior authorizations or insurance benefits; basic understanding of procedures.
  • Retrieval of specialty care reports, results, or visit summaries and appropriate follow-up.
  • Support enrollment and use of private benefits such as pharmaceutical assistance programs. 
  • Identify and address non-medical barriers to health and self-sufficiency such as transportation, housing, income, recreation, and education. 
  • Establish and maintain positive relationships with community resources and social service agencies to link patients appropriately. 
  • Link patients to other experts, such as Legal Aid or housing case managers, and follow up with patients and external providers accordingly. 
  • Conduct daily review of outstanding referrals, including appointments to be scheduled, patient navigation, and specialty visit results.
  • Support engagement in primary care and provide support and assistance to clients in gathering and completing all necessary documents, submitting to applicable agencies, and appropriate follow-up.
  • Educate patients on how to use new insurance options, such as basics on managed care network coverage and drug formularies. 
  Minimum Education and Experience:  Required:
  • Associate's degree and/or commensurate experience may be considered, BA degree in social work, family development, healthcare administration or a related field preferred.
  • 1-3 years' experience in at least one of the following areas: case management or counseling experience, experience working with vulnerable populations, mental illness, and/or substance abuse.
  • Experience using EPIC or another EHR is an added plus.
  • Knowledge of relevant community resources and ability to work collaboratively with community service providers.
  • Ability to work independently and as part of a multi-disciplinary team of staff at various skill and professional levels.
  • Strong problem-solving skills.
  • Ability to plan, organize, and complete paperwork in a timely manner and maintain confidentiality.
  • Commitment to the mission of Care Alliance Health Center.

  • Patient Care Coordinator

    4 days ago

    Cleveland, Ohio, United States Care Alliance Health Center Full time

    :Mission Statement:Our mission is to provide high-quality, comprehensive medical and dental care, patient advocacy and related services to people who need them most, regardless of their ability to pay. Caregivers demonstrate a high level of empathy, compassion and profound respect while providing excellence of care to our patients. They serve as advocates...

  • Patient Care Coordinator

    7 days ago

    Cleveland, Ohio, United States Careforce Full time

    About CareforceCareforce is reimagining outpatient care. Backed by a multi-million-dollar seed round from W Health Ventures and incubated by 2070 Health, we're building a next-gen HoldCo of asset-light MSOs, purpose-built for physician-led specialty practices. Our platform is designed to streamline operations, enhance clinical quality, and accelerate growth....

  • Care Coordinator

    6 days ago

    Cleveland, Ohio, United States Cleveland Clinic Full time

    Join Cleveland Clinic's Digestive Disease Institute and become a part of one of the most respected healthcare organizations in the world. The Digestive Disease Institute specializes in medical and surgical treatments for disorders related to the gastrointestinal tract. Here, you will work alongside passionate and dedicated caregivers, receive endless support...

  • RN Care Coordinator

    1 week ago

    Cleveland, Ohio, United States Cleveland Clinic Full time

    As an RN Care Coordinator, you will work closely with a highly engaged interdisciplinary urogynecology team to support patients with complex and specialty care needs across the continuum of care. This role serves as a primary point of contact for patients, conducting clinical assessments, coordinating care plans, and providing education and outreach to...

  • RN Care Coordinator

    7 days ago

    Cleveland, Ohio, United States Cleveland Clinic Full time

    Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.Cleveland Clinic Care Coordinators have been very successful in helping patients...

  • Community Engagement Coordinator

    2 weeks ago

    Cleveland, Ohio, United States Care Alliance Health Center Full time

    Our MissionTo transform lives by providing exceptional, accessible, and compassionate healthcare experiences for all. Our VisionCare Alliance will be the health center of choice, delivering compassionate, high-quality, and innovative healthcare that empowers individuals and strengthens communities. We are committed to advocacy, accessibility, and...

  • RN Coordinator Patient Placement Throughput- Inpatient Rehabilitation

    2 weeks ago

    Cleveland, Ohio, United States The MetroHealth System Full time

    Location: MetroHealth Old Brooklyn Campus Biweekly Hours: 80.00 Shift: 7a-330p The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and...

  • Community Program Coordinator

    4 days ago

    Cleveland, Ohio, United States Care Alliance Health Center Full time

    :Our MissionTo transform lives by providing exceptional, accessible, and compassionate healthcare experiences for all.Our VisionCare Alliance will be the health center of choice, delivering compassionate, high-quality, and innovative healthcare that empowers individuals and strengthens communities. We are committed to advocacy, accessibility, and excellence,...

  • Patient Care Nurse Assistant

    3 days ago

    Cleveland, Ohio, United States Cleveland Clinic Full time

    Join Cleveland Clinic Fairview Hospital and experience world-class healthcare at its best. Cleveland Clinic Fairview Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar care at one of the top healthcare...

  • HR Coordinator for Long Term Care Facility

    2 weeks ago

    Cleveland, Ohio, United States Heritage Skilled Care Full time

    Position Summary:The HR Coordinator is responsible for managing all human resources functions within the facility, including recruitment, employee relations, onboarding, personnel files, training compliance, and HR policy enforcement. This role ensures compliance with federal, state, and local employment laws and supports a positive and productive work...