Assistant Manager

2 days ago

Sacramento, California, United States DOCO Full time


Replies within 24 hours

We are looking for a highly motivated and experienced Assistant Salon Manager for The Lash Lounge in Sacramento.
 
Who we are: 
The Lash Lounge is the premier salon for lash extensions in the United States. Founded in Dallas, TX, The Lash Lounge offers a complete menu of services including tinting, threading, perming, and more. We take pride in consistently creating an inviting atmosphere with a focus on an exceptional guest experience.
 
Who we want on our team: 
We are looking for an Assistant Salon Manager for our busy Sacramento salon. You will report directly to the Salon Manager, and your focus will be on providing excellent customer service to all our guests and staff, helping to manage our growing team of Front Desk Associates and Stylists, and cultivating a positive and fun work environment. You will be highly focused on sales, managing company goals, and training our staff in selling memberships and retail.

Previous Membership Sales and Management experience is required.  
Benefits:
  • Salary commensurate with experience
  • Annual Bonus Plan
  • Free lash extensions and all other salon services
  • Discounts on retail products
 

Responsibilities:
Your focus will be on improving sales, directly with front desk coverage, and indirectly via observing and coaching team members, identifying opportunities, and capitalizing on sales. You will also lead the Marketing activities for both salons using our branded marketing tools and platforms, online, in-salon and through official business partnerships. The Key Performance Indicators (KPI's) for the role include the following, and may be updated based on performance and business needs. There may be opportunities to directly manage front desk & stylist resources (depending on experience).
  • Salon Occupancy
  • Lead Conversions
  • Re-bookings (guest satisfaction)
  • Membership Sales
  • Retail Sales
  • Upgraded experiences Sales
  • Social Media Followers (marketing)
  • Online Ratings (marketing)


Required Skills:
  • Experience managing employees
  • Experience with front desk sales, preferably in salon, spa, or membership businesses
  • Exceptional customer service and computer skills, MindBody Online experience is a plus
  • College Degree in Business Management or another relatable field is preferred
  • You must be legally eligible to work in the United States with reliable transportation
 
If you are sales driven, if you get excited about motivating your staff and building a winning culture, and you love working in a high-end spa-like setting, then apply now

Compensation: $ $25.00 per hour

WHAT WE DO:

The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.

WHY JOIN OUR TEAM:

We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you'll get both intensive theory-based and hands-on education to further your professional careers.

Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.

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