Service & Resource Data Coordinator

5 days ago

Columbus, Ohio, United States The Ohio State University Full time

Job Description

The Service & Resource Data Coordinator works with OhioLINK and Ohio Technology Consortium (OH-TECH) staff to collect, analyze, and report relevant data related to OhioLINK services. OhioLINK is Ohio's statewide academic library consortium, delivering both IT infrastructure and content negotiation to provide students, faculty, researchers, and staff with access to valuable digital research collections at a fraction of the cost if those collections had to be purchased by individual institutions.

Responsibilities of the position include:

  • Captures, analyzes, and reports usage data, library collection data, and other data in both OhioLINK and third-party services and applications. This includes eTutoring platforms, the Electronic Journal Center, Member Portal publisher content entitlements, and cost per use analyses, to broadly support access, assessment, and decision-making for the OhioLINK consortium.
  • Works with the OhioLINK department staff and staff at member institutions to collect, integrate, and communicate data from multiple sources, such as surveys, OhioLINK technology systems, library management systems, and library vendor content platforms.
  • Assists members with questions and troubleshooting related to data sources and reporting relating to OhioLINK services and resources.

Coordinator is adept at data visualizations and representations, report writing, and the development of a variety of data communications. Successful candidates will be detail oriented, able to balance multiple priorities, meet deadlines, be flexible, and able to work independently and as a member of a team.

OhioLINK, along with the Ohio Supercomputer Center and OARnet, is part of the Ohio Technology Consortium (OH-TECH), the technology and information division of the Ohio Department of Higher Education (ODHE). OH-TECH provides high-tech solutions for Ohio's higher education institutions to catalyze innovation in the modern knowledge economy. OH-TECH is a welcoming and supportive work environment.

Because The Ohio State University serves as OH-TECH's fiscal and legal agent, OH-TECH staff enjoy the same benefits as other Ohio State employees, including participation in the Ohio Public Employees Retirement System (OPERS), the Ohio State Health Plan, employee wellness and work-life balance programs, educational benefits, discount programs, and more.

Required Education/Experience:

  • Bachelor's degree in appropriate field or equivalent combination of education and experience
  • Experience completing complex projects as part of a team
  • Experience developing and managing data from multiple sources for conducting data analysis
  • Advanced skills using Excel
  • Excellent communication skills
  • Demonstrated problem-solving skills

Desired Education/Experience:

  • Knowledge of library data and metadata standards such as COUNTER, KBART, and MARC
  • Experience with an academic or research library environment or an MLS from an ALA accredited program
  • Experience in project management
  • Experience with data analysis or visualization tools, especially Tableau or OpenRefine
  • Familiarity with Qualtrics or similar survey software

Function: Business Planning and Operations

Subfunction: Reporting and Analytics

Career Band: Individual Contributor - Specialized

Career Level: S1

OSU and OH-TECH will not sponsor applicants for work visas for this position.

Regular 40 First Shift

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