Customer Service/Sales/Data Entry

2 weeks ago

Atlanta, Georgia, United States Collabera Full time

Detailed Job Description:

Job Title:
 Sales Coordinator

Duration:
 03 Months (Extension and Conversion will be based on performance)

Location:
  Atlanta, GA 30328

Pay Rate:
$21- $22/hr. 

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)

Job Summary:

  • The Recycle Sales Fiber Coordinator is responsible for managing the movement of recyclable materials generated through the converting production process to internal mills as well as external customers.

  • This role is focused on high volume, single product transactions with 90% of shipments via trucks and 10% or less via rail and export.

  • Most of the job would include accurately inputting, updating, and maintaining information in company databases and digital systems.

  • This would include transferring data from various sources, verifying accuracy, organizing files, and ensuring data confidentiality. Successful candidates need excellent typing speed and accuracy, strong attention to detail, and computer proficiency.

Major Job Responsibilities:

  • Adapt to changing market conditions which can result in changes to load schedules.

  • Manage quality and safety exceptions with a sense of urgency upon notification to minimize cost.

  • Respond to inquiries in a timely manner, review discrepancies and research data, as necessary.

  • Responsible for meeting weekly metrics set by management to ensure all loads are maintained and managed accordingly.

  • Effectively and clearly communicate with all stakeholders to provide the highest level of customer service.

  • Develop and nurture positive and collaborative relationships with all internal and external capabilities such as Logistics, Accounting and Sales.

  • Liaison between Sales Team, Supplier and Customer, communicating and facilitating resolution when pertinent.

  • Aid the recycle team by inputting data and updating data within our system and working through any discrepancies by working with and through accounts payable and accounts receivable departments as necessary

  • Work in conjunction with other departments and locations to resolve disputes in a timely fashion

  • Participate in in-house continuing education to further knowledge and skills

  • Entry level position with no prior experience in recycling necessary.

Education:

  • Required: High School diploma

  • Preferred: BA/BS or equivalent experience in a high-volume customer service or support environment

Technical Skills:

  • MS Office - Intermediate or higher proficiency in Excel, Outlook, PowerPoint, Word

  • Typing - High Proficiency

  • Strong ability to learn new systems.

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