Operations Director

Introduction
At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions.
We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow.

If you're looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

How You'll Make An Impact

• Responsible for the management, direction and delivery of the organization's global business operations.
• Oversees the strategy for the development, implementation and enhancement of operating policies, processes and procedures that affect the organization's short and long-range goals and strategies.
• Responsible for the strategic delivery of operations and special projects in multiple areas.
• Responsibilities are typically diverse and vary according to the organization's changing needs.
• Decisions are guided by functional or major operational segment strategies and priorities.
• Sets, manages, and executes sub function medium-term strategy.
• Accountability of staff results.
• Influences others outside of own job area regarding policies, practices, procedures and communicating with executive leadership.
• Decisions have a serious impact on the overall success or failure on area of accountability.
• Interacts with executive leadership and others concerning matters of importance for responsible area.
• Establishes key elements of long-term function strategy and short-medium term tactical and operational plans with measurable contribution towards the achievement of results of the Division.
• Develops new products, processes, standards or operational plans in support of the organization's functional strategy.
• May have budget or P&L accountability for area of responsibility, or manage elements of the budget.
• Responsible for improving upon existing processes and systems using significant conceptualizing, reasoning and interpretation.
• Recommends functional strategy.
• May provide input to Division strategy, typically has budget or P&L accountability, and may manage certain processes or projects within a defined budget set by senior management.
• Problems span a wide range of difficult issues across multiple Functions.
• Exercises full management authority, including final approval of performance reviews, pay decisions, hiring decisions, discipline and termination and other personnel actions.

About You
Required:

• Requires a University Degree and minimum 10 years prior relevant experience, or equivalent experience.

Compensation And Benefits
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the
minimum core benefits
you'll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...
• The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity
Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.