Behavioral Health Technician

3 days ago


Knoxville, Tennessee, United States Addiction And Mental Health Services, Llc Full time

About Company:

We're officially a Great Place To Work We've always believed that supporting our team is just as important as supporting our patients. Now, we're proud to share that we've earned Great Place To Work Certification - based entirely on feedback from our own employees.

Read more here:

This certification reflects the culture we've worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.

At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.

Our benefits include:

  • Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.

  • Expanded Coverage – Options for domestic partners and a wider network of in-network providers.

  • Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.

  • Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.

  • Student Loan Repayment – Available for nurses and therapists.

  • Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.

  • Generous PTO – A robust paid time off policy to support work-life balance.

  • Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

At Bradford Health Services, we don't just invest in our patients—we invest in our people.

JOB DESCRIPTION

POSITION TITLE: BEHAVIORAL HEALTH TECHNICIAN

DEPARTMENT: Direct Care / Tech

REPORTS TO: Mileu Manager

SUPERVISES: N/A

REQUIRED QUALIFICATIONS

1.    One year experience in alcohol/drug treatment, and demonstrate a basic understanding of the principles of chemical dependency recovery with direct patient contact preferred.

2.    Candidates must possess the ability to communicate effectively with diverse populations.

3.    Must have valid driver's license and auto insurance (provides confirmation to be eligible for company coverage).

4.    Must be able to walk within the facility and on the grounds of the facility for approximately one (1) mile per every eight (8) hour shift.

5.    Able to stand continuously in increments of 45 minutes to one (1) hour.

6.    Capable of administering CPR (certification provided if needed).

7.    Must be capable of seeing and hearing activity in their surroundings constantly.

8.    Must be emotionally and physically capable of functioning under stressful situations.

9.    If recovering, two years of continuous verifiable abstinence.

PREFERRED QUALIFICATIONS

1.    Bachelor's degree in counseling, psychology, substance abuse or related subject.

2.    Certified Peer Recovery Specialist (CPRS), Licensed Alcohol and Drug Abuse Counselor (LADAC) or related certification(s).

3.    Active CPR certification.

4.    Two (2) or more years working with people in chemical dependency recovery with regular direct patient contact.

GENERAL RESPONSIBILITES

Behavioral Health Techs are integral in the overall functioning of the facility. In all instances, the Techs will interact with all patients in accordance with established treatment policies and procedures. Techs may facilitate patient orientation, as necessary.

Essential Functions:

1.    Assist in luggage and body searches.

2.    Monitor and occasionally facilitate the book studies and recovery meetings.

3.    Must be aware of patient locations at all times, circulating around the facility on a regular basis and document hourly checks.

4.    Assure that all patients follow the Bradford Program and EVOLVE schedule and are on time for each assignment.

5.    Supervise and sometime facilitate patient activities as directed.

6.    Assure the patients are in their rooms at the designated time in the evening.

7.    Oversee med line to prevent diversion and to de-escalate situations as they arise.

8.    Assist patients to and from activities, medication times and meals when unable to physically walk.

9.    Assist the counselor as assigned and engage in appropriate documentation.

10.    Responsible for the adherence to all applicable policies and procedures.

11.    Demonstrate the ability to assist patients in overcoming their denial and resistance to treatment and completion of treatment goals.

12.    Demonstrate the ability to manage communities, redirect behavior, and document shift reports.

13.    Attend and complete staff training, computer trainings, and other programs as directed.

14.    Assist clinical staff as directed by supervisor.

15.    Drive patients to and from appointments, to include patient outings, as directed.

16.    Drive to purchase patient sundries and miscellaneous items; including nicotine products as directed.

17.    Must maintain a professional demeanor and appearance, must not appear impaired or disoriented, but rather must present coherent and articulate speech, kept appearance, alert, oriented, and responsive to patients'      needs and concerns.

18.    Will wear assigned and approved attire and company ID badge at all times.

19.    Must be able to work in a constant state of alertness as to perform the job in a safe manner.

19.    Must be able to work in a cooperative manner with co-workers, managers, clients, and prospective clients.

20.    Regular attendance on scheduled shift.

21.    Other duties as assigned.

Know and abide by the general provisions of 42 CFR Part2, "Confidentiality of Drug and Alcohol Abuse Patient Records", and 45 CFR "Health Insurance Portability and Accountability Act." This position has unrestricted access to patient identifying and patient health information.

____________________________________________________ ________________________

Employee Signature Date

____________________________________________________

Employee's Printed Name



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