Sr. Manufacturing Quality and Reliability Manager

About Ruggable:

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely loyal customer base and a talented team made up of genuinely caring people who take action and deliver results. We are venture-backed and own a patented washable rug design that's disrupting the home décor industry. Our mission is to empower our customers to live vibrantly with beautiful products that don't compromise on function. If you're passionate about consumer products, e-commerce, and high-growth start-ups, keep reading

Job Summary:

Ruggable is looking for a strategic and hands-on leader to oversee our Manufacturing Reliability and Quality function. This role is responsible for driving operational excellence by leading a team focused on product quality, process consistency, and equipment reliability across multiple manufacturing sites. The ideal candidate will bring deep expertise in manufacturing quality systems and continuous improvement, and be capable of developing scalable processes that align with business goals, customer expectations, and regulatory standards.

What You'll Do: 

• Provide strategic leadership over manufacturing quality and equipment reliability initiatives across all facilities
• Build, mentor, and develop a high-performing team of process engineers focused on driving quality and reliability outcomes
• Own the development, implementation, and continuous improvement of quality and maintenance systems to support consistent and compliant production
• Partner cross-functionally with Production, QA, R&D, and Supply Chain leadership to set priorities, resolve issues, and implement corrective and preventive actions (CAPA)
• Champion initiatives that improve color consistency and reduce critical product variation using data-driven methodologies
• Lead KPI development and reporting for quality, reliability, and compliance performance; regularly communicate results to executive stakeholders
• Embed Lean, Six Sigma, and SPC principles across the function to foster a culture of continuous improvement and operational efficiency
• Ensure compliance with customer requirements, internal standards, and external certifications (e.g., ISO)

What You'll Need to Have:

Required: 

• Bachelor's degree in Engineering or related technical field; advanced degree preferred
• 7+ years of experience in manufacturing operations with significant experience in quality, reliability, and process engineering
• 3+ years of experience in a leadership role managing technical teams or functions
• Deep understanding of quality systems, root cause analysis, and continuous improvement tools (FMEA, SPC, CAPA, etc.)
• Proven success implementing quality and maintenance systems across a manufacturing environment
• Strong leadership, cross-functional collaboration, and communication skills
• Experience using data analysis tools and KPI dashboards to drive performance
• Candidate must be local to one of our three manufacturing facilities (Gardena, CA, Bedford Park, IL, or Charlotte, NC) 

Preferred: 

• Background in managing product appearance and performance attributes such as color variation
• Prior experience working with retail compliance requirements and maintaining industry certifications (ISO or equivalent)
• Familiarity with CMMS systems and reliability-centered maintenance practices
• Certification in Six Sigma or Lean (e.g., Green Belt or Black Belt)

Compensation:

• $135,000 - $155,000 per year base salary
• An annual bonus percentage that varies based on level of role
• Employer matching (up to 3% of base salary) for company sponsored 401K plan

At Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.

If you are based in California, we encourage you to read this important information for California residents linked here.

To all recruitment agencies: Ruggable does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Ruggable employees or any other company destination. Ruggable is not responsible for any fees related to unsolicited resumes.