Doorman / Bellman Valet Attendant Estates at Acqualina

7 days ago

Sunny Isles Beach, Florida, United States Reimagined Parking Full time $33,280 - $68,160 per year
Doorman / Bellman Valet Attendant Estates at Acqualina

Application Deadline: 28 October 2025

Department: Operations - Field(OPS001)

Employment Type: Full Time

Location: P _17945 Collins Ave

Reporting To: Operations Manager

Compensation: $ $16.00 / hour


Description
Location: Estates at Acqualina
Address: 17901 Collins Avenue, Sunny Isles Beach, FL 33160
Position: Doorman / Bellman
Shift Days: Flexible - Including Weekends
Shift Times: 10am to 6pm
Hourly Pay: $16.00 Hourly Plus Tips

The Bell Staff performs a variety of tasks to ensure a quality guest experience, and the smooth operation of the facility that exceeds our customer/client's expectations. General duties will include greeting guests upon arrival/departure and transporting baggage to and from guest rooms. The Bell Staff works closely with fellow team members, Operation Manager, and/or Shift Supervisor to ensure that quality standards are met at all times. 

Key Responsibilities
  • Drive customer success by answering questions, providing directions, disseminating map information, and creating and maintaining communication via social media and an internal digital platform 
  • Act as a fast-moving courteous company brand ambassador while processing transactions, interfacing with guests, communicating company policies, and enforcing regulations 
  • Open doors and assist guest/visitors entering and leaving property.
  • Perform vehicle counts, when required to ensure garage does not over fill available spaces 
  • Control traffic at entrances and exits, as needed; provide assistance to customers who have forgotten where they parked their vehicle 
  • Perform vehicle counts, when required, to ensure garage does not over fill available spaces 
  • Act as traffic Controller to direct incoming guests to available parking spaces 
  • Greet arriving and departing guests in a friendly and courteous manner 
  • Transport guest luggage and belongings to guest rooms 
  • Act as concierge for all guests including directing them to proper amenities within the location, calling for taxi/shuttle service, assisting them in notifying valet attendants of their request for their vehicle, and informing the front desk of the location of guest arrival 
  • Maintain cleanliness of lobby by picking up or emptying trash, shining fixtures and cleaning glass 
  • Use respectful communication to assist guests with their questions, problems, and concerns; relay information to shift or Operations Manager as necessary 
  • Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead 
  • Communicate professionally at all times with guests, client, and teammates 
  • Constantly move around the property by walking/standing for extended periods of time, sometimes for entire duration of shift 
  • Constantly lift and carry customer luggage or personal items, up to 50lbs 
  • All other duties assigned


Skills, Knowledge and Expertise
  • At least 18 years of age
  • Previous customer service experience, preferred 
  • Excellent customer service and communication skills 
  • Ability to verbally communicate with guests 

Benefits Join our team and enjoy an outstanding benefits package, including:

(Full Time Only)

Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.

Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.

Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.

401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.

Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.

(Part Time)

401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.

Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.

Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

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