Leasing Agent

6 hours ago

North Little Rock, Arkansas, United States Maxus Properties LLC Full time

Maxus Properties is seeking to hire a leasing consultant for Thrive Argenta Apartments, a new Maxus acquisition in North Little Rock, Arkansas.

Who We Are:

Maxus Properties, established in 1987, manages a diverse portfolio of rental housing, encompassing both market-rate and affordable properties. We specialize in revitalizing underperforming assets. Our mission is to enhance property value through a combination of experienced personnel and advanced technology, with a strong focus on achieving high resident retention and occupancy rates.

Scope and Purpose:

Leasing Consultants market and lease apartments while maintaining positive relations with residents. Their responsibilities include showcasing units, conducting property tours, handling inquiries and applications, assisting with move-ins, and fostering community through events. By building strong relationships and ensuring satisfaction, they play a vital role in the success and reputation of the properties.

Duties and Responsibilities:

  • Manage most aspects of the leasing process, including greeting guests and recording all in-person, phone, email, and text traffic, assessing needs, qualifying prospects, ensuring apartments are ready to demonstrate effectively and lease apartments, processing applications, and completing move-in/lease paperwork/inspections.
  • Respond to phone and email inquiries about leasing information, maintenance requests, and resident concerns. Use good judgment to know when to escalate matters to the property manager.
  • Maintain courteous communications, follow up, and document correspondence with residents, applicants, prospects, vendors, and representatives of other companies.
  • Perform "mystery shops" of competing communities and maintain a market survey.
  • Complete all marketing/advertising activities at the direction of the community manager. Assist with social media and reputation management.
  • Assisted with resident retention through renewal programs, community events, etc.
  • Complete any other projects as needed and under the guidance and direction of the Property Manager.

Qualifications:

  • A high school diploma or equivalent is required
  • At least two years of experience in the property management industry is required
  • At least two years of experience with RealPage or equivalent property management software is required
  • Familiarity with Fair Housing and commitment to abiding by all Fair Housing regulations is required
  • Rotating Saturdays will be required

Key Skills for Success:

  • Effective Communication: Navigating various personality types
  • Leadership: Guiding and inspiring others
  • Compassion: Understanding and empathizing with team members
  • Time Management: Emphasizing punctuality and multitasking
  • Discretion: Handling sensitive information with care
  • Reliability: Being dependable and consistent
  • Creativity: Thinking outside the box
  • Ambition: Striving for personal and team growth

All qualified candidates will be subject to drug testing and a criminal background check. We are committed to being an equal opportunity employer.

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