Human Resources Coordinator

6 days ago


Wilmington, Massachusetts, United States Insight Global Full time $120,000 - $144,000 per year

Job Title:
HR Coordinator

Schedule:
Hybrid - Monday & Friday Remote

Position Type: 3 month contract (potential extension)

Pay Rate:
$30-34/hr

Must-Have Qualifications:

  • Strong experience with employee benefit related questions and performing basic i-9 audits
  • Strong attention to detail and accuracy in managing employee data and documentation.
  • Proficiency with Microsoft 365 tools and comfort learning HR systems such as ADP Workforce Now.
  • Ability to prioritize and manage multiple administrative tasks with professionalism and confidentiality.
  • Clear, courteous, and professional written and verbal communication skills.
  • Service-oriented mindset with a collaborative and approachable demeanor.

Job Description:

As the HR & People Operations Coordinator, you play a vital role in supporting the full employee lifecycle — from recruitment and onboarding to day-to-day HR operations and offboarding. You bring precision, empathy, and reliability to every process, ensuring that colleagues experience a consistent, high-quality interaction with HR at every stage of their journey.

Reporting to the HR Manager, you'll help the HR team deliver seamless and compliant operations across the Americas Division. Your work supports critical HR processes such as data management, onboarding logistics, HR systems accuracy, policy administration, and colleague communications.

You thrive in a dynamic environment, balancing administrative excellence with genuine care for people. Whether preparing an offer letter, coordinating onboarding, processing a change in ADP, or assisting with engagement initiatives — your focus is on accuracy, responsiveness, and creating a positive experience for every colleague.

What you'll be doing

  1. Support the full employee lifecycle — from onboarding and data management to engagement and offboarding — ensuring accuracy, consistency, and a positive colleague experience.
  2. Maintain and update employee data within ADP Workforce Now and related HR systems, ensuring data integrity, confidentiality, and compliance.
  3. Prepare and process new hire documentation, offer letters, and employment changes in collaboration with the HR Manager.
  4. Coordinate onboarding logistics, including system setup, orientation scheduling, and Day One readiness, to deliver a seamless new hire experience.
  5. Create and edit requisition requests, draft or update job postings, and coordinate approvals with hiring managers and Talent Acquisition.
  6. Monitor the status of open requisitions and facilitate communication between HR, hiring managers, and Talent Acquisition.
  7. Manage shared HR inboxes by providing timely, accurate, and professional responses to routine questions, assigning more complex inquiries to the appropriate HR team member for follow-up, and maintaining documentation of all resolutions.
  8. Respond to general questions about policies, benefits, and HR processes by referencing approved guides and resources — providing factual information only and escalating interpretive questions to the HR Manager or Reward team.
  9. Ensure all required documentation and records are collected, maintained, and stored in accordance with company policy and legal requirements.
  10. Generate standard HR reports, metrics, and data summaries to support HR operations and reporting needs.
  11. Provide administrative and data coordination support to the Reward Team, including assistance with compensation, review logistics, data validation, and survey participation as needed.
  12. Assist in planning and executing HR programs such as onboarding sessions, colleague events, training logistics, and engagement initiatives.
  13. Maintain HR templates, trackers, and process documentation to ensure consistency and accuracy across the HR function.


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