Team Lead, Publisher Success Management(AdTech)
5 days ago
MGID is a fast-growing player in digital advertising, delivering high-performance native, display, and video ads powered by AI-driven technology. We help publishers monetize their audiences and brands maximize performance—while ensuring a seamless, brand-safe user experience.
We are seeking an experienced, results-driven
Team Lead to oversee client relationships and drive business growth in the digital media across the USA. The ideal candidate will bring a strong background in managing high-value partnerships, delivering exceptional client experiences, and leading teams toward achieving performance excellence.What You'll Do:
- Lead, mentor, and support Success Managers across the US & LATAM regions
- Oversee onboarding, optimization, retention, and growth of strategic publishers
- Develop and implement regional success strategies aligned with global goals
- Monitor daily/weekly/monthly performance, including revenue, margin, and churn
- Drive upsell opportunities and adoption of new formats and features
- Coordinate with Product, Yield, Support, Acquisition, BI, Creative & Compliance
- Troubleshot complex technical issues escalated from regional teams
- Lead reporting, analysis, and preparation of strategic recommendations
- Review regional retention schemes and propose improvements
- Contribute to regional budgeting and forecasting
- Maintain high operational standards, ensuring consistency across markets
Who you are:
* Minimum 3 years of experience in AdTech/MarTech or digital advertising
* Minimum 2 years of experience managing a team (preferably 3-5 people)
* Strong understanding of global digital advertising market trends and publisher monetization models
* Experience working with large publishers in the US and/or LATAM
* Proven ability to analyze performance, identify trends, and build actionable strategies
* Excellent communication, negotiation, and stakeholder management skills
* Ability to manage complex operational workflows and troubleshoot technical issues
* Strong analytical mindset with experience in cross-functional collaboration
* Bachelor's or Master's degree in Marketing, Business, Communications, or related field
* Ability to work in fast-paced, cross-cultural environments
- Experience managing Success or Account Management teams in the US or LATAM
- Existing network or warm contacts within regional media groups
- Understanding of product development and feature evaluation
- Fluent English
- Fluent Spanish
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