Sauna Studio Front Desk Customer Service and Sales

4 days ago

Fort Mill, South Carolina, United States beem Light Sauna Full time

Job Summary:

The Wellness Sales Associate is an ambassador in the community for beem Light Sauna Fort Mill in Kingsley Town Center and seeks to grow the brand through membership sales and other programs that drive revenue.

Primary Duties:

● Commission and/or bonus eligible position

● Responsible for membership sales, customer service, and maintenance of a clean studio environment

● Understand and speak to the science, technology, and benefits of Infrared Sauna, Chromotherapy, Red Light therapy and the value of having a beem Light Sauna Membership

● Responsible for greeting members and ensuring everything about their visit is outstanding

● Host studio events and community outreach programs (weekend availability highly desired)

● Compliance and adherence to the beem Business Policies for daily site operations

● Contribute to a high-energy, fun, and engaged membership culture at the studio through promotions, events and brand recognition

● Model our mission, vision and values leading by example

● Have extensive knowledge of and promote products and services, selling packages/memberships and sharing of promotional opportunities

● Responsible for all lead management tasks required during shift

● Light cleaning and sauna 'refresh' between appointments

● Ensure that all front desk systems are followed such as proper member check-In, telephone inquiries (general and sales related), guest registration, delinquent account procedures, customer care calls, change requests, new membership agreements, etc.

● Provide consistent, top-notch service and maintain the highest level of customer service in person and through external communication cycles and automated marketing systems

● Genuine desire to help people to ensure members' experiences are above and beyond therefore members will refer others and be brand loyal

● Attend all staff meetings to stay abreast of company news and to share new or pertinent information, offer suggestions or ideas for promotions, management, and organization of the studio

● Project a favorable image of the company to promote its objectives and to foster and enhance public recognition

● Other projects and responsibilities may be added at the owner's discretion, including administrative duties

Qualifications:

  • Previous wellness membership sales experience preferred
  • Strong communication and interpersonal skills
  • Experience with leads is advantageous

-Morning and weekend availability desired

Join our team and embark on a rewarding career in health and wellness sales We offer a positive, healthy work environment, flexible hours, discounts on merchandise and a free membership Apply now to join our exceptional team dedicated to helping our customers on their health and wellness journey and driving studio success.

We are an Equal Opportunity Employer

Pay: $ $16.00 per hour

Expected hours: 10.0 – 20.0 per week

Work Location: In person

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