Technical Sales Manager

James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie, TimberTech, AZEK Exteriors, Versatex, fermacell, and StruXure.

With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we're united by our purpose of Building a Better Future for All through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities.

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Location:Remote from Chicago, IL

The Technical Sales Manager reports to the Regional Sales Leader (RSL) or the Director of Sales in their respective region. The Technical Sales Manager will work as part of a broader team that will help enable customer retention through effective account management. This role's account management focus is in targeting the influential install companies in their respective region. In partnership with Territory Sales Managers, this role's main goal is to drive value in providing guidance in installation practices to current sales account base. This role also closely partners with the Business Development Manager and Leaders in ensuring installation bottlenecks do not become a barrier to sales conversions.

• Maintain key influential identified install companies in targeted geographies and defend our business with them
• Target install companies within region to identify growth opportunities and partner appropriately with internal stakeholders to gain their business
• Support customers as they move to James Hardie by eliminating barriers to conversion & creating a positive customer experience through the transition
• Utilize CRM tools to drive informed decision that enable additional volume growth year over year
• Assist Territory Sales Reps and Business Development Manager and team in gaining additional volume growth year over year
• Executes segmentation to evaluate and assess the market & lead all aspects of the customer sales process, while leveraging other resources to assist in solution development or implementation as necessary.
• Willingness and ability to cultivate relationships, grow networks, nurture leads, and passion to identify targets
• Be the subject matter expert in all technical install practices of our product offerings
• Manages and holds themselves accountable to a priority based schedule with prospective customers
• Flexibility to identify and attend key activities within assigned territory
• High level of networking and engagement across account base
• Ability to influence key stakeholders to be advocates for JH
• Develop a solid understanding of company products and installation practices of each, as well as, customer programs and benefits
• Capable of analyzing and interpreting data to drive decision making in their market
• Able to host, lead and present in front of large audiences
• Passion for their company and personal success to meet or exceed goals
• Bilingual with English and Spanish would be a nice to have

• 3+ years of sales experience in a high touch sales environment
• High level of organization, discipline, and self-structure
• Able to convey construction expertise and knowledge at job sites
• Strong sales mentality and understanding of sales process
• Ability to effectively build relationships at all levels of an organization.
• Ability to influence key stakeholders to become advocates for James Hardie
• Travel 10-15%
• Valid driver's license required
• Bachelor's degree preferred, must be from an accredited institution

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

As of the date of this posting, a good faith estimate of the current pay scale for this position is $71,000.00 to $95, Placement in the range depends on several factors such as experience, skills, geography and internal equity and may change over time. This position qualifies for benefits, and you will be eligible to participate in a bonus plan.

• Compensation: competitive salary and bonus eligibility
• Insurance: day-one health coverage medical, dental, vision, life insurance
• Paid Time Off: vacation and company holidays
• Retirement: 401(k) with 6% match
• Investments: Employee Stock Purchase plan (ESP)
• Work-Life Balance: parental leave, wellness programs
• Purpose. Impact. Community: Sustainability Initiatives | James Hardie
• More: Click here to learn more about our benefits

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James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law.

James Hardie will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.