RN Referral/Admission Liaison

Position Summary:

Position Title: RN Referral/Admission Liaison

Site: Orlando Health Bayfront Hospital

Location: St. Petersburg, Florida

Department: Rehab Administration

Shift: PRN/Pool

About Orlando Health Bayfront Hospital

Orlando Health Bayfront Hospital is a comprehensive tertiary care facility that has been serving St. Petersburg and the surrounding communities for more than 100 years. A teaching medical center, the 480-bed hospital's areas of expertise include heart and vascular, digestive health, orthopedics, surgical services, robotic surgery, rehabilitation, neurosciences, maternity care, emergency services and trauma care. The hospital's Level II Trauma Center is the only adult trauma center in Pinellas County. Home to the Center for Women and Babies, the hospital offers full obstetrical services, and, in partnership with Johns Hopkins All Children's Hospital, is one of Florida's 13 state-certified Level III Regional Perinatal Intensive Care Centers. A commitment to quality has earned the hospital recognition with a USA Today Top Workplaces award for 2025 and an "A" Hospital Safety Grade from The Leapfrog Group.

Orlando Health Bayfront Hospital is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida's east to west coasts, Central Alabama and Puerto Rico. Collectively, our dedicated team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.

Job Summary

The RN Referral/Admission Liaison is responsible for completing clinical assessments and assessing potential candidates for Orlando Health Bayfront Rehabilitation Institute, obtaining final approval by the Rehabilitation admitting physician, and educating stakeholders regarding inpatient rehabilitation outcomes and requirements for admission.

Responsibilities:

Essential Functions

• Early identification of potential patients through effective communication with hospital care management team, physicians, other referring facilities, and through clinical rounds as assigned.
• Coordinates the transition from the referring facility or home to the rehabilitation setting.
• Thorough on-site or telephonic clinical assessment of patients, including chart review, clinical physical screening, and interaction with the physicians, nurses, and therapists directly involved in the candidate's care. Through this process a determination of medical stability and readiness for program participation is made. Family members or significant others may also be interviewed to obtain accurate information as to premorbid functional status, personal interests, cultural considerations, and discharge plans affecting the rehabilitation admission.
• Establishes appropriate contacts with attending physicians/consultants, care management team, and other involved healthcare professionals as necessary to ensure timely admissions.
• Works as the liaison case manager with the internal and external care management team to provide a cost-effective plan for each client.
• Provides patient and family with education regarding Patient Rights, benefits of program(s), and expectations of participation, and arranges tour of program(s) as needed.
• Obtains insurance authorization and shares benefit coverage and co-pay responsibility with patient/family prior to admission.
• Verifies level of care and intensity of services.
• Maintains regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains referral, admission, and daily census report.
• Keeps supervisor informed of progress/problems.
• Completes the admission process to include appropriate documentation of patient assessment regarding reason for admission to an acute inpatient hospital rehabilitation unit in accordance with CMS regulations and CARF guidelines.
• Maintains compliance with all Orlando Health policies and procedures.
• Recommends alternate level of care for patients denied admission to Orlando Health Rehabilitation Institute.
• Serves as a resource to staff and other healthcare professionals.
• Promotes physician and community awareness.

Qualifications:

Education/Training

• Graduate from an approved school of nursing.

Licensure/Certification

• Maintains current license as a registered nurse in the State of Florida.
• Maintains current BLS/Healthcare Provider certification.

Experience

Two (2) years of acute care RN experience