SAP S/4HANA Analyst

of Duties

• Lead workshops to gather and document requirements for new billing and revenue system to develop an Agile Product Backlog, including Service Blueprints, end-end flow, features, User Stories, Development Tasks, Test Scenarios & Scripts, and RICEFs.

• Lead workshops to introduce new end to end business processes for Order to Cash with new system

• Act as client liaison for all development and testing of all billing user stories through development, System Integration Testing, User Acceptance Testing and Hypercare

• Act as a Subject Matter Expert for all implementation-specific processes and procedures assigned

• Lead the testing of assigned functional systems

• Perform System Integration Testing

• Support User Acceptance Testing

• Create user readiness documentation

• Lead workshops for user training as assigned

• Design and perform integration testing to support business process transformation from legacy systems 

• Create business process documentation as required

• Provide SAP-BRIM functional support through hypercare phases post go-live

• Provide root cause analysis and resolution for defects related to system and data issues

• Support business with billing validation analysis to ensure accurate data migration/conversions

• Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients.

• Lead and participate in project team activities for system work efforts related to enterprise systems.

• Work independently to accomplish the tasks and duties assigned

• Adhere to and follow all PTC standards, policies, and procedures

• Utilize various software and/or technology tools to perform job duties

• Perform tasks and other duties as assigned by the PTC

Desired Skillset & Experience

• SAP-BRIM systems expert specializing in high volume consumption-based billing specializing in end to end implementations

• Experience with end-to-end Order-to-Cash business process design and implementation, identifying areas for improvement

• Experience leading workshops to document requirements and write functional specifications on multiple SAP-BRIM / FICA implementation projects including SOM, CI, CM, CC, and FICA

• Experience managing Order-to-Cash workstreams keeping teams on track and budget

• Experience with hands-on use configuration for pricing, rating, billing, and invoicing functions of SAP-BRIM CC, CM, CI

• Hands-on use of configuration of dunning and collection methodologies of SAP-FICA

• Automation Test process design and config for SAP-BRIM implementation

• Ability to understand complex, B2B contracts and how they'd be represented in configurable billing/financial systems

• Experience with Agile Project methodologies and traditional waterfall project methodologies

• Real-world experience managing Global Billing operations

• Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testing Module

• The ideal candidate will have 15 or more years of expertise in Billing and SAP BRIM on implementation projects of various sizes and subject matters

• Additional beneficial skills include:

• Enterprise Business Solutions, specifically SAP projects

• ITIL / ITSM practices and methodologies

Education Requirements

• Bachelor's degree in business management or information systems

• Equivalent combination of education and/or experience may be accepted

Engagement Requirements

• Candidate's location is preferred to be within the Continental United States.

• Successfully complete ePATCH background check, and ClearChecks National Criminal Background Check prior to engagement start

• Overtime requests always need to have prior approval of Project Principal with the rightful reasons for overtime

• This position is primarily remote; however, this position will require reporting to the Commission's headquarters during key phases of the project - Solution Confirmation, Program Increment Cycles (PI), Showbacks, System Integration Test Cycles (SITs), User Acceptance Test (UAT), Go-Live, Immediately Post- Go-Live (Hypercare).  Any absence from sessions requires prior approval from Project Principal.  No additional compensation for any travel required, and rate is inclusive of any travel costs

RequirementsSkill
Required / Desired
Amount
of Experience
Expertise in Billing and SAP BRIM on implementation projects of various sizes and subject matters
Required
15
Years
SAP-BRIM systems expert specializing in high volume consumption-based billing specializing in end-to-end implementations
Required

Experience with end-to-end Order-to-Cash business process design and implementation, identifying areas for improvement
Required

Exp. leading workshops to document requirements & write functional spec. on multiple SAP-BRIM / FICA implement. projects incl. SOM, CI, CM, CC & FICA
Required

Experience managing Order-to-Cash workstreams keeping teams on track and budget
Required

Experience with hands-on use configuration for pricing, rating, billing, and invoicing functions of SAP-BRIM CC, CM, CI
Required

Hands-on use of configuration of dunning and collection methodologies of SAP-FICA
Required

Automation Test process design and config for SAP-BRIM implementation
Required

Ability to understand complex, B2B contracts and how they'd be represented in configurable billing/financial systems
Required

Experience with Agile Project methodologies and traditional waterfall project methodologies
Required

Real-world experience managing Global Billing operations
Required

Bachelor's degree in business management or information systems; equivalent combination of education and/or experience may be accepted
Required

---